Problems trying to install DWG TrueView 2012 on Windows 7 Ultimate, 64-bit.
I have tried installing the 64-bit version of TrueView. The installation stops and an error message says to install Microsoft .NET Framework 4.0 or higher. However .NET 4.0 is already installed.
I tried the 32-bit version of TrueView but it would not install.
I restored .NET and reinstalled all updates. Still no luck.
TrueView 2011 ran fine on this platform. However I do not have the original spurce files for that version.
Has anyone had this problem and found a fix?
Alternatively, is the 2011 version of TrueView 64-bit still available to download?
Nigel
Can you log a case and Product Support can send you the URL for the 2011 TrueView x64?
Can you also check out these reference posts:
http://forums.autodesk.com/t5/DWG-TrueView/DWG-Trueview-require-Framework-4/td-p/3015044
http://usa.autodesk.com/getdoc/id=TS16436702
I have this same problem trying to install TrueView 2012 32 bit on windows XP pro, I had .NET framework 4.0 already and Installed a security update for it, still no luck. error is "You must first install Microsoft .NET Framework version 4.0 or greater before installing this product."
Hello,
Could you please try this tool to check what .net Framework you have installed in your machine?
http://www.asoft.be/prod_netver.html
Regards,
Helen
Ok, thanks much, this is the result.
<32Bit>
1.1.4322.2470
->C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
2.0.50727.3623
->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
4.0.30319.237
->C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319
< Installed .NET Frameworks >
.NET FW 1.1 SP 1
.NET FW 2.0 SP 2
.NET FW 3.0 SP 2
.NET FW 3.5 SP 1
.NET FW 4.0 Client
I am thinking I need NET FW 4.0 "Full Framework" installed, Is that correct? I'm downloading it as I type to try it.
Thank you, that was the problem.
<32Bit>
1.1.4322.2470
->C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
2.0.50727.3623
->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
4.0.30319.237
->C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319
< Installed .NET Frameworks >
.NET FW 1.1 SP 1
.NET FW 2.0 SP 2
.NET FW 3.0 SP 2
.NET FW 3.5 SP 1
.NET FW 4.0 Client
.NET FW 4.0 Full ********* THIS WAS MISSING********
I got the .NET FW 4.0 FULL here
http://www.microsoft.com/download/en/details.aspx?id=17718
Thanks again
Hello,
Yeah, you are right. The Full version of .Net 4 is needed to be pre-installed.
It's very glad you have resolved your problem. 🙂
Regards,
Helen
Did you ever get a resolution? I am having the same issue with Trueview 2012 and Windows XP PRO 32bit. I have updated the Framework, including completely removing and reinstalling - no joy.
The solution was to install a full version of .NET 4.0. Windows 7 comes with a partial installation so it appears that the program is present. But it is not the full-blown program. You can download the full .NET 4.0 from the Microsoft website. After installing it, DWG TrueView installed normally.
Here's my findings as I'm experiencing the same issue with 2013 TrueView (error telling me I need to install .NET framework 4.0 SP1
->C:\Windows\Microsoft.NET\Framework64\v2.0.50727
4.0.30319.1
->C:\Windows\Microsoft.NET\Framework64\v4.0.30319
< Installed .NET Frameworks >
.NET FW 1.1
.NET FW 2.0 SP 2
.NET FW 3.0 SP 2
.NET FW 3.5 SP 1
.NET FW 4.0 Client
.NET FW 4.0 Full
I've installed the latest MS has to offer, and still, I can't get this to run. I'm using Windows7 Professional x64. Help
We had a similar problem. It looked like .NET 4 Full was already installed, but we kept getting the minimum .NET 4 sp 1 message when trying to install DWG Trueview 2013.
Installing Microsoft .NET Framework 4 KB2468871 solved our problem.
Hope this helps.
Windows XP 32-bit -- *** FIXED ***
We have several XP-Pro 32-bit machines. Even after the suggested .NET 4.0 Client & Full install, none of our machines would get past the “.NET 4.0 SP1 or later required” message. The TrueView installer is specifically checking the registry for installation of Microsoft KB2468871. Even if you’ve just downloaded and installed .NET 4.0, the TrueView installation will fail unless update KB2468871 is also installed.
Download from http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=3556
Filename for XP 32-bit: “NDP40-KB2468871-v2-x86.exe”
I see another poster just discovered the same solution. I had to use procmon.exe to see the registry query.
I am trying to install TrueView 2013 64 bit on Windows 7 machine. I have been getting the same .Net 4.0 not installed message described above but nonoe of the fixes described has worked for me so far. I have uninstalled and re-installed .Net 4.0 from Microsoft, installed the 64 bit version of the patch from KB2468871 all to no avail. Is anyone else continuing to suffer this problem or are there any other ideas to try?
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