Installation & Licensing

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Member
nbrown
Posts: 5
Registered: ‎08-15-2011
Message 1 of 40 (27,884 Views)

DWG TrueView does not recognize .NET 4.0

27884 Views, 39 Replies
08-15-2011 03:36 PM

Problems trying to install DWG TrueView 2012 on Windows 7 Ultimate, 64-bit. 

 

I have tried installing the 64-bit version of TrueView.  The installation stops and an error message says to install Microsoft .NET Framework 4.0 or higher.  However .NET 4.0 is already installed.

 

I tried the 32-bit version of TrueView but it would not install.



I restored .NET and reinstalled all updates. Still no luck.

 

TrueView 2011 ran fine on this platform.  However I do not have the original spurce files for that version.



Has anyone had this problem and found a fix?

 

Alternatively, is the 2011 version of TrueView 64-bit still available to download?



Nigel



Product Support
david.lau
Posts: 1,350
Registered: ‎06-18-2008
Message 2 of 40 (27,834 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-17-2011 01:21 PM in reply to: nbrown

Can you log a case and Product Support can send you the URL for the 2011 TrueView x64?

 

Can you also check out these reference posts:

 

http://forums.autodesk.com/t5/DWG-TrueView/DWG-Trueview-require-Framework-4/td-p/3015044

 

http://forums.autodesk.com/t5/Installation-Licensing/DWG-Trueview-2011-error-Unable-to-run-DWG-Truev...

 

http://usa.autodesk.com/getdoc/id=TS16436702

 

 

 



David Lau
Member
iraiam
Posts: 3
Registered: ‎08-18-2011
Message 3 of 40 (27,817 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-18-2011 07:14 PM in reply to: david.lau

I have this same problem trying to install TrueView 2012 32 bit on windows XP pro,  I had .NET framework 4.0 already and Installed a security update for it, still no luck. error is "You must first install Microsoft .NET Framework version 4.0 or greater before installing this product."

Employee
HelenChen-Autodesk
Posts: 113
Registered: ‎08-10-2008
Message 4 of 40 (27,797 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-19-2011 04:23 AM in reply to: iraiam

Hello,

 

Could you please try this tool to check what .net Framework you have installed in your machine?

http://www.asoft.be/prod_netver.html

 

Regards,

Helen

Member
iraiam
Posts: 3
Registered: ‎08-18-2011
Message 5 of 40 (27,787 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-19-2011 05:21 PM in reply to: HelenChen-Autodesk

Ok, thanks much,  this is the result.

 

<32Bit>
1.1.4322.2470
  ->C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
2.0.50727.3623
  ->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
4.0.30319.237
  ->C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319

< Installed .NET Frameworks >
.NET FW 1.1 SP 1
.NET FW 2.0 SP 2
.NET FW 3.0 SP 2
.NET FW 3.5 SP 1
.NET FW 4.0 Client


I am thinking I need NET FW 4.0 "Full Framework" installed, Is that correct? I'm downloading it as I type to try it.

 

 

Member
iraiam
Posts: 3
Registered: ‎08-18-2011
Message 6 of 40 (27,785 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-19-2011 05:45 PM in reply to: iraiam

Thank you, that was the problem.

 

<32Bit>
1.1.4322.2470
  ->C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322
2.0.50727.3623
  ->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727
4.0.30319.237
  ->C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319

< Installed .NET Frameworks >
.NET FW 1.1 SP 1
.NET FW 2.0 SP 2
.NET FW 3.0 SP 2
.NET FW 3.5 SP 1
.NET FW 4.0 Client
.NET FW 4.0 Full   *********  THIS WAS MISSING********

 

I got the .NET FW 4.0 FULL here  

 

http://www.microsoft.com/download/en/details.aspx?id=17718

 

Thanks again

Employee
HelenChen-Autodesk
Posts: 113
Registered: ‎08-10-2008
Message 7 of 40 (27,754 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-22-2011 03:50 AM in reply to: iraiam

Hello,

 

Yeah, you are right. The Full version of .Net 4 is needed to be pre-installed.

It's very glad you have resolved your problem. :smileyhappy:

 

Regards,

Helen

Member
nbrown
Posts: 5
Registered: ‎08-15-2011
Message 8 of 40 (27,720 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-22-2011 01:32 PM in reply to: HelenChen-Autodesk
Thaw
Member
nbrown
Posts: 5
Registered: ‎08-15-2011
Message 9 of 40 (27,713 Views)

Re: DWG TrueView does not recognize .NET 4.0

08-22-2011 01:35 PM in reply to: HelenChen-Autodesk

That worked for me too.  Thank you very much for your help!

 

Nigel

New Member
waltspar
Posts: 2
Registered: ‎12-09-2011
Message 10 of 40 (26,098 Views)

Re: DWG TrueView does not recognize .NET 4.0

12-09-2011 07:03 AM in reply to: nbrown

Did you ever get a resolution? I am having the same issue with Trueview 2012 and Windows XP PRO 32bit.  I have updated the Framework, including completely removing and reinstalling - no joy.

It's time to re-evaluate "how you've always done it"…

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