Installation & Licensing

Reply
Employee
alison.gangler
Posts: 125
Registered: ‎04-12-2010
Message 1 of 2 (657 Views)

DWG TrueView alert

657 Views, 1 Replies
04-05-2011 01:46 PM

Recently a customer provided a resolution to the following issue:

 

Configuration file may be locked by another process or have been set Read Only(.cfg, .bak).
File: C:\Documents and Settings\bill\Local Settings\Application Data\Autodesk\DWG TrueView 2011\R8\enu\DWGVIEWR2011.cfg
Please correct this problem and press Retry or press Cancel to exit the application.

 

Here is how he resolved it:

 

Since the DWG trueview program could not access (or even find) the config file as stated earlier, all he did was create a fake one in the requested location. When autocad viewer tried to open it, it recognized it as a “corrupt file” and automatically downloaded to correct one to replace it.

 

Hope this helps! 

 

 

___________________________________________________________

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!



Alison Gangler
IPG - ICP Install Engineer
Autodesk, Inc.

New Member
denverGuy
Posts: 1
Registered: ‎12-17-2012
Message 2 of 2 (440 Views)

Re: DWG TrueView alert

12-17-2012 01:13 PM in reply to: alison.gangler

That's great, but how do you create the CFG file?  I am trying to install TrueView on a Win 7 machine and am getting the same error.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube