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Message 1 of 2
alison.gangler
1856 Views, 1 Reply

DWG TrueView alert

Recently a customer provided a resolution to the following issue:

 

Configuration file may be locked by another process or have been set Read Only(.cfg, .bak).
File: C:\Documents and Settings\bill\Local Settings\Application Data\Autodesk\DWG TrueView 2011\R8\enu\DWGVIEWR2011.cfg
Please correct this problem and press Retry or press Cancel to exit the application.

 

Here is how he resolved it:

 

Since the DWG trueview program could not access (or even find) the config file as stated earlier, all he did was create a fake one in the requested location. When autocad viewer tried to open it, it recognized it as a “corrupt file” and automatically downloaded to correct one to replace it.

 

Hope this helps! 

 

 



Alison Gangler
Install Engineer/PDG-AEC Product Group
Autodesk, Inc.

1 REPLY 1
Message 2 of 2
denverGuy
in reply to: alison.gangler

That's great, but how do you create the CFG file?  I am trying to install TrueView on a Win 7 machine and am getting the same error.

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