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cbdowns
Posts: 1
Registered: ‎04-05-2013
Message 1 of 2 (109 Views)

Crashed Drive Need Key

109 Views, 1 Replies
04-05-2013 05:11 PM

My previous computer just crashed. I am in the process of reinstalling all of my software. I can see my codes on the page showing my downloads. Do I use these again or another code?

 

Cheryl

Product Support
asburyj
Posts: 416
Registered: ‎08-26-2008
Message 2 of 2 (80 Views)

Re: Crashed Drive Need Key

04-09-2013 09:05 AM in reply to: cbdowns

You can use your same Serial numbers when re-installing. Since your old system crashed and you weren't able to transfer off the licenses you may get an error when trying to activate on the new system that says you have reached your activation limit. If that occurs, please give the registration and activation team a call at 1-800-551-1490. 



Jeffry Asbury

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