I'm a technical support on a reseller company. My customer changed the IP address (from IP 192.168.7.47
to192.168.6.47) in a same server, same physical address. After doing this, the application could not able to obtain a license. How to solve this problem ?
Solved! Go to Solution.
Well, the 192.168 is a class C network, so make sure that the clients are either on the same 192.168.7.xxx subnet or are able to at least PING that subnet thru the network. With the change, if the local DNS is not being updated properly (or WINS if used) then the issue could simply be name resolution. Making a temporary change in each client's hosts file to point to the new IP address should resolve the issue.
Changing the IP of the server will not invalidate the license, so it's basically just a connectivity issue.
Autodesk Customer Support has reply to my email about my problem, and give me suggestion :
Open licpath.lic file, open it with Windows notepad, change the IP address to the correct one,
It works, and now the problem solved. Thank you.
That will work, but not all apps use that file. The preferred method is the ADSKFLEX_LICENSE_FILE system environment variable. It supersedes all other settings, including the licpath.lic file.
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