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    New Member
    mobtalk
    Posts: 2
    Registered: 01-25-2012

    Corrupted file on USB stick

    49 Views, 2 Replies
    02-08-2012 08:47 AM

    Trying to create a deployable image of Ultimate, have found that the file: Alias18.0.cab is corrupt, CRC data error when copying.

     

    It hung the install at 22:60 parts left so I went to copy the stick to the server drive and that's when the CRC error popped up.  It also wouldn't unzip with WinZip completely, it'd error and stop.

     

    Is there some way for me to download just the needed file?  The rest of that USB Ultimate (PRDSULT) stick copied ok.

     

    Thanks

    ***Guru
    TravisNave
    Posts: 6,322
    Registered: 01-14-2005

    Re: Corrupted file on USB stick

    02-08-2012 08:56 AM in reply to: mobtalk

    You should request Autodesk or your Reseller replace your faulty USB stick.  You can download the full installer from your Subscription account.  Perhaps an Autodesk representative can help you directly.


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    philip.s
    Posts: 225
    Registered: 09-27-2011

    Re: Corrupted file on USB stick

    02-08-2012 09:08 AM in reply to: mobtalk

    Thanks Travis.

     

    mobtalk, I've provided the following instructional link that will guide you through the download process.

     

    How to download Autodesk software from Subscription Center - LINK

     

    In regards to the faulty media, you can also request a shipment from the Subscription Center.

     

    How to request Autodesk product media from the Subscription Center - LINK

     

    If your license is not on a contract, or you would like me to process the media shipment, please send me a Private Message (click on my philip.s profile name, and then "send this user a private message") with your serial number, and full shipping address.

     

    Please also feel free to let me know if you have any additional questions or inquiries.



    Philip Schmelzer
    AutodeskCare | Community Manager
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