I just purchased Autodesk Entertainment Creation Suite Ultimate 2014. When I try to insyall I get Error 1335: Data1,cab corrupt. I retry but it really is corrupt. Sopposedly as a new user I get 90 days subscription help but it doesn't recognize me. I can't find any way to write the company to get replacement media. I am getting very frustrated. If Autodesk still has acttual customer suport maybe one of them will contact me :/
Welcome to Autodesk Discussion group.
*Select [Downloading and Installation] --> [Software Download Links] --> [I need to redownload my product] --> Then select the product you wish to download.
I see that your software was activated a few minutes ago. Have you been able to install the program successfully?
Regarding your Subscription access, it becomes active once you register the product. Could you clear your browser's cookies and cache, close and re-open the browser and try to log in again?
If a download, like Aaron mentioned above, is not an option for you, please send me a Private Message (click on my camilo.lemos profile name and then on Send This User a Private Message) confirming the delivery address and I'll place a media replacement request for you.
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.