Installation & Licensing

Reply
Member
dwhalley
Posts: 5
Registered: ‎10-24-2002
Message 1 of 3 (53 Views)

Constant Requests to be re-authorized

53 Views, 2 Replies
10-25-2002 12:00 AM
I am having real problems with one of our licences contantly requesting to be re-authorized. It is happening about 1-2 times a week despite there having been no new hardware or software added to the machine. Due to the time it takes to get a code through from Autodesk as the online authorization option never works this is resulting in a very costly amount of down time. Anybody come across this happening to them and have a solution?
*Nehls, Kevin
Message 2 of 3 (53 Views)

Re: Constant Requests to be re-authorized

10-25-2002 12:05 AM in reply to: dwhalley
Need a little more info. Like are these standalone seats or network seats?
If they are network seats and this is coming from your license manager then
the machine that your license manager is on probably has a dynamic IP
address. It should have a static IP address. Do not let your license
manager use DHCP and assign it a static IP address that will not conflict
with the address that your DHCP server dishes out for the dynamic addresses.

--
Kevin Nehls


"dwhalley" wrote in message
news:f11c229.-1@WebX.maYIadrTaRb...
> I am having real problems with one of our licences contantly requesting to
be re-authorized. It is happening about 1-2 times a week despite there
having been no new hardware or software added to the machine. Due to the
time it takes to get a code through from Autodesk as the online
authorization option never works this is resulting in a very costly amount
of down time. Anybody come across this happening to them and have a
solution?
>
Member
dwhalley
Posts: 5
Registered: ‎10-24-2002
Message 3 of 3 (53 Views)

Re: Constant Requests to be re-authorized

10-25-2002 12:19 AM in reply to: dwhalley
It is a Stand-alone autocad 2002 licence. there seems to be no pattern to when the re-authorization requests occur appart from that it allways happens as I launch the program not while using it. However it does occur at any time as I may have on ocasions been using the software for several hours, before closing it down for 5 mins and when I try to start up it fails. the last few request codes that I have used if they are any use are: (edited out)and the serial No. is: (edited)

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube