Completely uninstalling 3ds Max 2009

[malikms51]

I have had a stable 3ds Max 2009 on a Win 7 installation for years.  Just two days ago it kept getting errors that Direct3D had failed to initialize.  I had had the computer lock up while I was using Max a few times before these errors started.

I decided to do a fresh install.  Unfortunately, I cannot seem to uninstall the 64 bit version.  It keeps getting Error 1316.  When I try to install a new copy it says it is already installed.  I have done the following;

1. Uninstalled all other Autodesk SW
2. Used cCleaner to remove all unused registry entries
3. Removed the 2 x Autodesk folders under c:\users\username\***
4. Removed the c:\program files\autodesk folder

I would appreciate any advice how I can get the existing 64 bit install fully removed so that I can reinstall it from scratch.  I cannot seem to find an option to submit this query to Autodesk on their website.  For software that costs so much I would expect this option, even if it is older.

Regards

Munsoor Malik

[yoni1102]

same problem over here i did the same steps and still its says that is allredy installed.

[malikms51]

It appears that I finally did find a solution.  After looking at many web pages I saw a recommendation for Revo Uninstaller.  This is  souped up uninstallation software.  In my naivete I really thought that remving two keys in registry and removing 3 folder would do the job, it didn't!

Revo Uninstaller successfully uninstaleld 3ds max 2009 and I was able to proceed with a full new install.  I would try this as it worked for me.