Installation & Licensing

[#1]

Hello

I'm trying to install autocad2013 on windows xp however when i go to run the program a communication failure box pops up. It says download and installation has been inturrupted by a lost connection between the autodesk website and this computer. I turned off my firewall but the problem still persists. Any suggestions?

Thanks

[#2]

and I have no option of saving the program to my computer, I can only run it on mysystem.

[#3]

danl337,

Hello. You are likely running an install now and trying to install over the internet. You want to do a direct download instead of this, I believe you can change the download method if you log into the sub center.

Take some things into consideration with your download:

If you are on a wireless connection, plug in.

If you are plugged in, plug into a different terminal.

This is a large file, if your bandwidth takes time, you may want to review your computer sleep settings. If your computer goes into hibernation during a long download- you will likely affect your download.

If this is still a download problem at this stage, I would try a different computer terminal, or move to a different network. Currentlyk, the problem is about a computer not able to download a complete file.

Can you give this a look and let me know how you fare?

Thank you for taking part in our community!

David Dembkoski

 

Product Support Specialist

Autodesk Product Support

[#4]

I have a same problem with that friend. But I didnt understand.

what did you mean by another terminal. Could you explain more detail

I have windows 8.