Installation & Licensing

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*Whitmore, Michael
Message 1 of 5 (98 Views)

Commands "units" and "new" not recognized.

98 Views, 4 Replies
09-20-2001 04:18 AM
Hi Folks,

I have a 20 seat network version of 2002 installed.

The "units" command and "new" commands are not recognized ON ONLY SOME
MACHINES.

The rest of the machines work fine.

Server is NT4 Server sp6a, the clients are Win98SE.

Any thoughts?

Mike
*martin, jason
Message 2 of 5 (98 Views)

Re: Commands "units" and "new" not recognized.

09-20-2001 04:58 AM in reply to: *Whitmore, Michael
Network heavy install or client deployment???

"Michael Whitmore" wrote in message
news:56B66EBDE6988A8F5F14B966B3363D2D@in.WebX.maYIadrTaRb...
> Hi Folks,
>
> I have a 20 seat network version of 2002 installed.
>
> The "units" command and "new" commands are not recognized ON ONLY SOME
> MACHINES.
>
> The rest of the machines work fine.
>
> Server is NT4 Server sp6a, the clients are Win98SE.
>
> Any thoughts?
>
> Mike
>
>
*Whitmore, Michael
Message 3 of 5 (98 Views)

Re:

09-20-2001 05:38 AM in reply to: *Whitmore, Michael
Jason,

If client deployment means the executable is loaded from the server each
time they start Autocad, then it is client deployment.

I'm not up on the jargon.

Thanks,

Mike


"jason martin" wrote in message
news:smileyvery-happy:F884F073BBAD23A91EDD26026FE7408@in.WebX.maYIadrTaRb...
> Network heavy install or client deployment???
>
> "Michael Whitmore" wrote in message
> news:56B66EBDE6988A8F5F14B966B3363D2D@in.WebX.maYIadrTaRb...
> > Hi Folks,
> >
> > I have a 20 seat network version of 2002 installed.
> >
> > The "units" command and "new" commands are not recognized ON ONLY SOME
> > MACHINES.
> >
> > The rest of the machines work fine.
> >
> > Server is NT4 Server sp6a, the clients are Win98SE.
> >
> > Any thoughts?
> >
> > Mike
> >
> >
>
>
*martin, jason
Message 4 of 5 (98 Views)

Re:

09-20-2001 06:04 AM in reply to: *Whitmore, Michael
Michael-
If the acad.exe is on the server then it is a network install. If the acad.exe was run
from a local drive it would be a client deployment.

Is the acad.exe on a Win server or some other type (since some of the clients are working,
the problem probably isn't with the server, but the client, so it really shouldn't
matter).

My guess would be that some of the files in Program files\Common files\Autodesk shared are
in some way "damaged". I'd recommend that you uninstall and re-install the "image" for one
of the clients that isn't working. (If you've already customized the profile and gotten
everything just the way you want it, then export the profile to a file first and you can
put it back after you've re-installed.)

You could also try windiffing one of the working machines autodesk shared with one of the
non working machines autodesk shared. Try copying the different files from the "good"
machine to the "bad" machine. See what happens.

This could also be a registry entry problems. You could try exporting the autodesk
portion of the registry from a good machine, deleting the autodesk portion of the registry
from a bad machine, and then applying the "good" registry to the "bad" machine. As always
WARNING: Editing your registry in any way, shape, or form can cause extreme damage to your
computer and it may not like you any more. If this goes poorly at all then you will likely
have to remove autocad manually and re-install, but I've already told you to try that
anyway. BTW if you try the reg copy thing, I'd almost guarantee that it would NOT be
supported by autodesk.

If it were me (and it's not, and I have no concept of your work environment), I'd start
playing with adesk shared and reg entries. The machine is already not working. What's the
worst that's gonna happen? I have to re-install autocad?? I've got to re-install the OS?
I may need to do both those things to get it working anyway, so play with it and see what
you can find.

Probably not the answer that you were looking for??? Sorry.

jason martin
frankfurt-short-bruza

"Michael Whitmore" wrote in message
news:C5C2BD0DD70D2FD6852B512A85B75C89@in.WebX.maYIadrTaRb...
> Jason,
>
> If client deployment means the executable is loaded from the server each
> time they start Autocad, then it is client deployment.
>
> I'm not up on the jargon.
>
> Thanks,
>
> Mike
>
>
> "jason martin" wrote in message
> news:smileyvery-happy:F884F073BBAD23A91EDD26026FE7408@in.WebX.maYIadrTaRb...
> > Network heavy install or client deployment???
> >
> > "Michael Whitmore" wrote in message
> > news:56B66EBDE6988A8F5F14B966B3363D2D@in.WebX.maYIadrTaRb...
> > > Hi Folks,
> > >
> > > I have a 20 seat network version of 2002 installed.
> > >
> > > The "units" command and "new" commands are not recognized ON ONLY SOME
> > > MACHINES.
> > >
> > > The rest of the machines work fine.
> > >
> > > Server is NT4 Server sp6a, the clients are Win98SE.
> > >
> > > Any thoughts?
> > >
> > > Mike
> > >
> > >
> >
> >
>
>
*Whitmore, Michael
Message 5 of 5 (98 Views)

Re:

10-12-2001 03:58 AM in reply to: *Whitmore, Michael
Thanks for the information.

I will try some of your suggestions.

Mike

"jason martin" wrote in message
news:F1C2FD547A28E1DEAAF3CE63675F30A6@in.WebX.maYIadrTaRb...
> Michael-
> If the acad.exe is on the server then it is a network install. If the
acad.exe was run
> from a local drive it would be a client deployment.
>
> Is the acad.exe on a Win server or some other type (since some of the
clients are working,
> the problem probably isn't with the server, but the client, so it really
shouldn't
> matter).
>
> My guess would be that some of the files in Program files\Common
files\Autodesk shared are
> in some way "damaged". I'd recommend that you uninstall and re-install the
"image" for one
> of the clients that isn't working. (If you've already customized the
profile and gotten
> everything just the way you want it, then export the profile to a file
first and you can
> put it back after you've re-installed.)
>
> You could also try windiffing one of the working machines autodesk shared
with one of the
> non working machines autodesk shared. Try copying the different files from
the "good"
> machine to the "bad" machine. See what happens.
>
> This could also be a registry entry problems. You could try exporting the
autodesk
> portion of the registry from a good machine, deleting the autodesk portion
of the registry
> from a bad machine, and then applying the "good" registry to the "bad"
machine. As always
> WARNING: Editing your registry in any way, shape, or form can cause
extreme damage to your
> computer and it may not like you any more. If this goes poorly at all then
you will likely
> have to remove autocad manually and re-install, but I've already told you
to try that
> anyway. BTW if you try the reg copy thing, I'd almost guarantee that it
would NOT be
> supported by autodesk.
>
> If it were me (and it's not, and I have no concept of your work
environment), I'd start
> playing with adesk shared and reg entries. The machine is already not
working. What's the
> worst that's gonna happen? I have to re-install autocad?? I've got to
re-install the OS?
> I may need to do both those things to get it working anyway, so play with
it and see what
> you can find.
>
> Probably not the answer that you were looking for??? Sorry.
>
> jason martin
> frankfurt-short-bruza
>
> "Michael Whitmore" wrote in message
> news:C5C2BD0DD70D2FD6852B512A85B75C89@in.WebX.maYIadrTaRb...
> > Jason,
> >
> > If client deployment means the executable is loaded from the server each
> > time they start Autocad, then it is client deployment.
> >
> > I'm not up on the jargon.
> >
> > Thanks,
> >
> > Mike
> >
> >
> > "jason martin" wrote in message
> > news:smileyvery-happy:F884F073BBAD23A91EDD26026FE7408@in.WebX.maYIadrTaRb...
> > > Network heavy install or client deployment???
> > >
> > > "Michael Whitmore" wrote in message
> > > news:56B66EBDE6988A8F5F14B966B3363D2D@in.WebX.maYIadrTaRb...
> > > > Hi Folks,
> > > >
> > > > I have a 20 seat network version of 2002 installed.
> > > >
> > > > The "units" command and "new" commands are not recognized ON ONLY
SOME
> > > > MACHINES.
> > > >
> > > > The rest of the machines work fine.
> > > >
> > > > Server is NT4 Server sp6a, the clients are Win98SE.
> > > >
> > > > Any thoughts?
> > > >
> > > > Mike
> > > >
> > > >
> > >
> > >
> >
> >
>
>

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