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    Active Member
    Posts: 6
    Registered: ‎07-17-2012
    Accepted Solution

    Combined package files not working

    213 Views, 14 Replies
    12-04-2012 08:35 AM

    I believe my needs are very simple: I have a package file(12 licenses) for ACAD 2013, 2012, 2100 and 2010. I have another package file (9 licenses) for ACAD 2009, 2008,2007 and 2006. I want to combine these files so I can use my one server for all versions. Both files were generated on the same date. I have followed the tutorials and how-to posts on combining, but the results are always the same: LMTOOLS shows 21 licenses of whichever package is at the top of the file - i.e., if I append the 2009 license info onto the 2013 file, I get 21 licenses of 2013, 2012, 2011 and 2010. If I append the 2013 info onto the 2009 file, I get 21 licenses of 2009, 2008, 2007 and 2006.

    Thanks in advance.

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    *Expert Elite*
    DarrenP
    Posts: 5,493
    Registered: ‎09-13-2007

    Re: Combined package files not working

    12-04-2012 09:15 AM in reply to: robert.mcclellan

    are all these on subscription?

    were the 2009 products tied to any of the later version of the products

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    *Expert Elite*
    DarrenP
    Posts: 5,493
    Registered: ‎09-13-2007

    Re: Combined package files not working

    12-04-2012 09:21 AM in reply to: DarrenP

    if they are on subscription you copying the package statement from each license file?

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    Active Member
    Posts: 6
    Registered: ‎07-17-2012

    Re: Combined package files not working

    12-04-2012 09:36 AM in reply to: DarrenP

    Both are subscription products. I'm copying both the PACKAGE and INCREMENT sections from the license file I wish to add.

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    *Expert Elite*
    DarrenP
    Posts: 5,493
    Registered: ‎09-13-2007

    Re: Combined package files not working

    12-04-2012 09:49 AM in reply to: robert.mcclellan

    try running the license file through this: www.licenseparser.com

    to see if it does have the correct numbers

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    *Expert Elite*
    DarrenP
    Posts: 5,493
    Registered: ‎09-13-2007

    Re: Combined package files not working

    12-04-2012 10:01 AM in reply to: DarrenP

    were the 2009 products tied to any of the later version of the products?

    if the (9) 2009s are on subscription that means they were automatically upgraded to 2010 then 2011, 2012, 2013 if the 2009s serial #s are tied to an active subscription contract you aren't allowed to use them anymore per the Autodesk License agreement you have to  get an exception from autodesk to use them again

    so you need to make sure these aren't tied to any of the 2013 serial numbers

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    Active Member
    Posts: 6
    Registered: ‎07-17-2012

    Re: Combined package files not working

    12-04-2012 10:02 AM in reply to: DarrenP

    It's showing what LMTOOLS is reporting - 21 licenses for 2009 to 2006. See attached.

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    *Expert Elite*
    DarrenP
    Posts: 5,493
    Registered: ‎09-13-2007

    Re: Combined package files not working

    12-04-2012 10:46 AM in reply to: robert.mcclellan

    thats correct

    are you also copying the plist information from the 2009 license file?

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    *Expert Elite*
    DarrenP
    Posts: 5,493
    Registered: ‎09-13-2007

    Re: Combined package files not working

    12-04-2012 10:49 AM in reply to: DarrenP

    somewhere something is not getting copied and pastied correctly

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    Community Manager
    philip.s
    Posts: 1,565
    Registered: ‎09-27-2011

    Re: Combined package files not working

    12-04-2012 11:05 AM in reply to: DarrenP

    Hi Robert,

     

    As Darren mentioned above, as this is still on Subscription, your license would be upgraded to 2013 and would permit previous version use of current plus 3 versions back, which matches up with the license file that I see was created yesterday for 12 seats of AutoCAD 2013 (what shows on your attachment as 2009). Did you edit the components by chance?

     

    Additionally, it looks like the other serial number that you are using corresponds to your 2009 license (9 seats), which was upgraded and rolled up into the the 2013 one mentioned above (12 seats).



    Philip Schmelzer
    AutodeskHelp | Community Manager
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