Installation & Licensing

Reply
Valued Mentor
Valued Mentor
sjg
Posts: 533
Registered: ‎09-29-2010
Message 1 of 2 (147 Views)

Civil 3d 2013 installation failed

147 Views, 1 Replies
01-22-2013 01:10 PM
Installation fails at the very beginning when installing NET, currently have civil 3d 2011 installed on computer.
Steve Goessling
Land Consultants
Civil3D 2013
Windows 7, 64 bit
Intel i7 2600 @ 3.40Ghz
16 GB RAM
Nvidia Quadro 600
*Expert Elite*
TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 2 (146 Views)

Re: Civil 3d 2013 installation failed

01-22-2013 01:12 PM in reply to: sjg

Your product is failing to install because the prerequiste program required by the installer is newer than the version being installed. Please uninstall the prerequisite program causing the issue and run your installer again.

For more information about this process, please see my KB link here:

http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...


.NET Framework issues can be resolved using the .NET Framework Cleanup Tool. More information about this tool can be found at my discussion thread here:

http://forums.autodesk.com/t5/Installation-Licensing/NET-Framework-Cleanup-Tool-for-Unhandled-Except...

Good Luck!

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube