Civil 3D 2012 activation code not working - Program won't run

[johntrla]

Hello . . . earlier today my C3D software went a bit haywire on me and is now asking that I "Activate" it. I was working with an Autodesk rep earlier, but he seems to have left for the day.  In any case, I was given an activation code that should've solved the problem, however, it did not.  After I enter the activiation code, the program states "Autodesk component has stopped working" and my only option is to close the program while it sits in a (Not Responding) state.

Any help would be appreciated!!

[david.lau]

These are the only 2 items that I can think of that may help...

http://upandready.typepad.com/up_and_ready/2013/08/autodesk-software-activation-freezing-on-laptops-...

http://upandready.typepad.com/up_and_ready/2013/06/launching-an-autodesk-product-internet-explorer-1...

Please also confirm that your system matches your hardware and system requirements noted here:

http://usa.autodesk.com/adsk/servlet/syscert?id=18844534&siteID=123112