Installation & Licensing

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bendered
Posts: 1
Registered: ‎08-19-2013
Message 1 of 3 (544 Views)

Civil 3D 2012 Getting Licensing Error [-5.412.0] when starting.

544 Views, 2 Replies
08-19-2013 11:08 AM

This error just started on a users computer and I cannot seem to find any reference to that error from Autodesk. Has anyone run into this particular error. The test part of the message is A valid license could not be obtained by the network license manager.

 

We have about 20 other users who are working with no problems. I originally thought it might be the licensing server was full but it is not.

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TravisNave
Posts: 9,936
Registered: ‎01-14-2005
Message 2 of 3 (543 Views)

Re: Civil 3D 2012 Getting Licensing Error [-5.412.0] when starting.

08-19-2013 11:11 AM in reply to: bendered
-5 No such feature exists. 

 Welcome to the community.

 

As you can see, the -5 error means that the product you are trying to launch does not exist on the license manager.  Either you do not have any Civil 3D 2012 on that server, or there is a CascadeInfo.cas file issue that is preventing the installation from seeing it on the server.  Should be easily correctable.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
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DarrenP
Posts: 7,158
Registered: ‎09-13-2007
Message 3 of 3 (535 Views)

Re: Civil 3D 2012 Getting Licensing Error [-5.412.0] when starting.

08-19-2013 11:49 AM in reply to: TravisNave

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