Installation & Licensing

Reply
New Member
Posts: 1
Registered: ‎08-19-2013
Message 1 of 3 (402 Views)

Civil 3D 2012 Getting Licensing Error [-5.412.0] when starting.

402 Views, 2 Replies
08-19-2013 11:08 AM

This error just started on a users computer and I cannot seem to find any reference to that error from Autodesk. Has anyone run into this particular error. The test part of the message is A valid license could not be obtained by the network license manager.

 

We have about 20 other users who are working with no problems. I originally thought it might be the licensing server was full but it is not.

*Expert Elite*
TravisNave
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 3 (401 Views)

Re: Civil 3D 2012 Getting Licensing Error [-5.412.0] when starting.

08-19-2013 11:11 AM in reply to: bendered
-5 No such feature exists. 

 Welcome to the community.

 

As you can see, the -5 error means that the product you are trying to launch does not exist on the license manager.  Either you do not have any Civil 3D 2012 on that server, or there is a CascadeInfo.cas file issue that is preventing the installation from seeing it on the server.  Should be easily correctable.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
*Expert Elite*
DarrenP
Posts: 6,823
Registered: ‎09-13-2007
Message 3 of 3 (393 Views)

Re: Civil 3D 2012 Getting Licensing Error [-5.412.0] when starting.

08-19-2013 11:49 AM in reply to: TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community




Connect with Us

Twitter

Pinterest

Blog

Youtube