Installation & Licensing

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mcisco2012
Posts: 4
Registered: ‎01-20-2012
Message 1 of 3 (197 Views)

Checked out license on computer with corrupt hard drive

197 Views, 2 Replies
12-13-2012 07:18 AM

We have a laptop that had an autocad license checked out on the hard drive was reformatted without the license having been checked back in.  Now we are told that the license can not be used for 6 month (the maximum checkout period). Can this be true?  What if we had a virus attach all of our computers and wipe out the hard drives?

 

Some say never check out a license, but sometimes it is necessary; the internet is not everywhere.

*Expert Elite*
TravisNave
Posts: 10,023
Registered: ‎01-14-2005
Message 2 of 3 (142 Views)

Re: Checked out license on computer with corrupt hard drive

12-13-2012 02:54 PM in reply to: mcisco2012

If you name the computer the same and have the same user login with that Autodesk software, you can reborrow the license and then return it.  That will free it up.

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
*Expert Elite*
DarrenP
Posts: 7,200
Registered: ‎09-13-2007
Message 3 of 3 (140 Views)

Re: Checked out license on computer with corrupt hard drive

12-13-2012 03:21 PM in reply to: TravisNave

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