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Checked out license on computer with corrupt hard drive

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mcisco2012
Participant
346 Views, 2 Replies
‎12-13-2012 07:18 AM
‎12-13-2012 07:18 AM

Checked out license on computer with corrupt hard drive

We have a laptop that had an autocad license checked out on the hard drive was reformatted without the license having been checked back in.  Now we are told that the license can not be used for 6 month (the maximum checkout period). Can this be true?  What if we had a virus attach all of our computers and wipe out the hard drives?

 

Some say never check out a license, but sometimes it is necessary; the internet is not everywhere.

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TravisNave
Mentor
in reply to: mcisco2012
‎12-13-2012 02:54 PM
‎12-13-2012 02:54 PM

If you name the computer the same and have the same user login with that Autodesk software, you can reborrow the license and then return it.  That will free it up.

 



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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DarrenP
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in reply to: TravisNave
‎12-13-2012 03:21 PM
‎12-13-2012 03:21 PM

this is what an options file controls: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=7459915&linkID=9240617

DarrenP
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