Installation & Licensing

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toconnor13
Posts: 2
Registered: ‎03-11-2013
Message 1 of 4 (110 Views)

CaseNo:08150324.

110 Views, 3 Replies
03-11-2013 08:58 AM

We have submitted this issue last week but have not received a resolution. All of the sudden, we were asked to activate our AutoCAD LT 2008 license even though we've been using it for years on the same Windows 7 Pro - 64 bit machine. We did not have any hardware and software changes.

 

Here is the case number: 08150324.

 

Help!

*Expert Elite*
TravisNave
Posts: 10,109
Registered: ‎01-14-2005
Message 2 of 4 (96 Views)

Re: CaseNo:08150324.

03-11-2013 10:18 AM in reply to: toconnor13

Though LT 2008 is not supported on Windows 7, I suspect that this may be your issue:

 

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=5620053&linkID=9240818

 

It plagued many installations during that time frame.

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New Member
toconnor13
Posts: 2
Registered: ‎03-11-2013
Message 3 of 4 (91 Views)

Re: CaseNo:08150324.

03-11-2013 10:35 AM in reply to: TravisNave

The fix did not help. Still got the following message:

 

Activation Limit Reached - Error (10)

*Expert Elite*
TravisNave
Posts: 10,109
Registered: ‎01-14-2005
Message 4 of 4 (89 Views)

Re: CaseNo:08150324.

03-11-2013 10:38 AM in reply to: toconnor13

The fix probably will help prevent this in the future.  Your existing error now is that the automatic system has locked you out. 

 

Get an activation code manually.

 

You can use the online method to activate your license here:

http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112

Or you can can call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
 
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.


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