Installation & Licensing

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Member
studio
Posts: 3
Registered: ‎08-03-2011
Message 1 of 6 (161 Views)

CaseNo:07493556

161 Views, 5 Replies
07-28-2012 07:31 AM

Hi,

 

I got email about activation that i need to tell u reason why i need it...Well.. FORMAT. :smileyhappy: So that's why. Can i activate my 3ds max now, please..? 

Customer Service
joane.bonghanoy
Posts: 666
Registered: ‎06-06-2011
Message 2 of 6 (147 Views)

Re: CaseNo:07493556

07-29-2012 06:56 PM in reply to: studio

Hi Studio,

 

I have already activated your Serial Number base on the information in Case 07493556. Activation Code was sent to your email address.

 

I will now also be closing case 07494054, which was automatically generated by the system.



Joane Bonghanoy
Member
studio
Posts: 3
Registered: ‎08-03-2011
Message 3 of 6 (143 Views)

Re: CaseNo:07493556

07-30-2012 02:40 AM in reply to: studio

Thank you!

I didn't have to even paste activation code. It's just work and its saying that this product is on subscription so everything is fine now?


Im changing my mind about autodesk help center. It's actually pretty good and fast!

Community Manager
camilo.lemos
Posts: 901
Registered: ‎09-28-2011
Message 4 of 6 (138 Views)

Re: CaseNo:07493556

07-30-2012 03:20 AM in reply to: studio

Hi Studio, 

 

Glad to hear you have the product up and running:smileyhappy:  If the program is opening normally and it is saying that it's under subscription, this means that the activation worked.

 

Let us know if you need any further assistance!



Camilo Lemos
Member
studio
Posts: 3
Registered: ‎08-03-2011
Message 5 of 6 (101 Views)

Re: CaseNo:07493556

08-04-2012 03:55 AM in reply to: studio

CaseNo:07512284. this time..

 

I have hardware problem. Autodesk softwares are freezing my PC while starting. ;/ And nothing is helping....... 

Alumni
arlinpega.bibat
Posts: 429
Registered: ‎06-14-2011
Message 6 of 6 (76 Views)

Re: CaseNo:07493556

08-05-2012 05:17 PM in reply to: studio

Hi Studio:

 

A new case has been created for you, 07514489. Our Technical Support Team will contact you directly regarding your concern.

 

Best Regards,

Arlin



Arlin Bibat

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