Installation & Licensing

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steve
Posts: 12
Registered: ‎12-08-2008
Message 1 of 8 (1,595 Views)
Accepted Solution

Cannot reinstall Revit 2013

1595 Views, 7 Replies
04-24-2012 12:08 PM

Had a problem with locating families in Revit 2013. Uninstalled Revit 2013. However reinstalling from usb fails. 

*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 2 of 8 (1,593 Views)

Re: Cannot reinstall Revit 2013

04-24-2012 01:16 PM in reply to: steve

Copy USB to hard drive.  Install from there as administrator.  Make sure anti-virus and UAC is off. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
steve
Posts: 12
Registered: ‎12-08-2008
Message 3 of 8 (1,584 Views)

Re: Cannot reinstall Revit 2013

04-24-2012 04:48 PM in reply to: TravisNave

Thank you for advise. I followed your suggestions, however still unable to reinstall. I then did a windows 7 restore system to prior to unstall, did a repair and then a reinstall from control panel. I now receive message regarding license and Revit 2013 loads in viewer mode. Any futher suggestions would be appreciated.

Contributor
steve
Posts: 12
Registered: ‎12-08-2008
Message 4 of 8 (1,577 Views)

Re: Cannot reinstall Revit 2013

04-24-2012 09:39 PM in reply to: steve

I have spent much of the day trying to resolve this issue. Maybe I should completely uninstall Building Design Suite and reinstall, or maybe just reformat hard disk and re-install as I only use this computer for CAD and nothing else 

*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 5 of 8 (1,572 Views)

Re: Cannot reinstall Revit 2013

04-25-2012 07:10 AM in reply to: steve

You probably will have to blow away your licensing and reactivate the product.  Granted, if you're gonna reinstall Windows, then that wil also likely fix it.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Contributor
steve
Posts: 12
Registered: ‎12-08-2008
Message 6 of 8 (1,555 Views)

Re: Cannot reinstall Revit 2013

04-26-2012 09:38 AM in reply to: TravisNave

After using unstall utility and then uninstalling the remainder of 2013 programs from control panel and then manually blowing away anything relating to Autodesk 2013, I have finally reinstalled building design suite on the second attempt. I still have my original problem with no family template. Revit.ini refers to chinese folder, which does not exist. I did a repair and the Australia content was ticked but not installed. I have included Autodesk.com in internet trusted sites, but still no families.

Employee
DannyHubbard
Posts: 251
Registered: ‎05-17-2007
Message 7 of 8 (1,549 Views)

Re: Cannot reinstall Revit 2013

04-26-2012 10:53 AM in reply to: steve

 

Check out my last post here, in regards to your libraries and templates not installing.

http://forums.autodesk.com/t5/Installation-Licensing/Revit-2013-Failed-Installation-aborted-Result-1...

 

Thanks,

Danny

 



Danny Hubbard
QA Analyst
Autodesk, Inc.
Contributor
steve
Posts: 12
Registered: ‎12-08-2008
Message 8 of 8 (1,530 Views)

Re: Cannot reinstall Revit 2013

04-28-2012 08:57 PM in reply to: DannyHubbard

Finally got Revit 2013 as it should be.. Australia Content and templates loaded correctly.

I think the issue was partly due to Building Design Suite and the folders created.

After help from this forum and Autodesk I have all systems are go....

Thank You 

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