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    New Member
    equipt93
    Posts: 1
    Registered: ‎10-20-2010

    Re: Cannot install on the current operating system?

    10-20-2010 06:46 PM in reply to: diamond01a

    "My problem is with the installation. When the download is complete a message pops up and says install, so i install. once that is done another screen comes up where it says install the product, create deployments, install tools and utilities and read the documentation. so i select install the product and the message appears "you cannot install this product on the current operating system." (this is for AutoCAD 2011)"

     

    I am having this EXACT same problem and I didn't see any solution.

     

    I am trying to install the 30 day Trial version. I have tried to install the trial versions of both AutoCAD and AutoCAD Lite 2011 to no avail. I am running Windows 7 Home Premium.

     

    Someone help!

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    New Member
    cinepro
    Posts: 2
    Registered: ‎10-20-2010

    Re: Cannot install on the current operating system?

    10-20-2010 08:47 PM in reply to: equipt93

    Me too!  I've got the AutoCAD 2011 Student Version.  It came with 2 discs.  One disc is labeled "64-bit", disc 2 is labeled "32 bit & 64 bit".

     

    I'm running Windows XP Pro SP3 (32 Bit), and when I try to install from the setup.exe on disc 1, it says "You cannot install this product on this Operating System".  I can't find any setup files on disc 2.

     

    What is going on?

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    Product Support
    Posts: 642
    Registered: ‎04-16-2008

    Re: Cannot install on the current operating system?

    10-21-2010 08:56 AM in reply to: cinepro

    For Windows XP 32-bit you will need:

     

    32-bit Disk 1 of 2 (32-bit installer is on this disk)

    and

    32-bit and 64-bit disk 2 of 2



    Douglas Lauritsen
    Support Specialist
    Product Support
    Autodesk, Inc.

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    New Member
    cinepro
    Posts: 2
    Registered: ‎10-20-2010

    Re: Cannot install on the current operating system?

    10-21-2010 10:05 AM in reply to: equipt93

    For Windows XP 32-bit you will need:

     

    32-bit Disk 1 of 2 (32-bit installer is on this disk)

    and

    32-bit and 64-bit disk 2 of 2

     

    Thanks for the info, Douglas.  How can I exchange the discs I have for this version?

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    Product Support
    Posts: 642
    Registered: ‎04-16-2008

    Re: Cannot install on the current operating system?

    10-21-2010 01:26 PM in reply to: cinepro

    The media you have should contain all three DVD’s. If not you should contact your reseller or the Autodesk Business Center for replacement media.



    Douglas Lauritsen
    Support Specialist
    Product Support
    Autodesk, Inc.

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    *Expert Elite*
    Posts: 21,724
    Registered: ‎04-20-2006

    Re: Cannot install on the current operating system?

    10-21-2010 01:51 PM in reply to: cinepro

    cinepro wrote:

    Me too!  I've got the AutoCAD 2011 Student Version.  It came with 2 discs.  One disc is labeled "64-bit", disc 2 is labeled "32 bit & 64 bit".

     


    Also, students can download Student Version (32-bit or 64-bit) for free 36-month student license from http://www.autodesk.com/edcommunity

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
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    Inventor Professional 2013 SP 1.1 Edu 64-bit
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    Still waiting for -Draft option on any Rib feature.
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    Product Support
    Posts: 642
    Registered: ‎04-16-2008

    Cannot install on the current operating system?

    10-30-2010 08:45 PM in reply to: diamond01a
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    New Member
    mojito_caipirinha
    Posts: 1
    Registered: ‎01-29-2011

    Re: Cannot install on the current operating system?

    01-29-2011 03:19 AM in reply to: DouglasLauritsen

    Hello.  I am facing the same problem trying to install autocad architecture 2011.  H/W and S/W config are OK, but I still receive the error message.

     

    Just spent 6 hours on this...any help would be greatly appreciated...thanks,

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    *Expert Elite*
    Posts: 21,724
    Registered: ‎04-20-2006

    Re: Cannot install on the current operating system?

    01-30-2011 04:21 PM in reply to: mojito_caipirinha

    Post a screen capture of your system specifications here.

    Please mark this response as "Accept as Solution" if it answers your question.
    -----------------------------------------------------------------------------------------
    Autodesk Inventor 2013 Certified Professional
    Autodesk AutoCAD 2013 Certified Professional
    Certified SolidWorks Professional
    Inventor Professional 2013 SP 1.1 Edu 64-bit
    GeForce GTX 560M i7-2670QM @ 2.2GHz 8GB RAM
    http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
    http://www.autodesk.com/edcommunity
    Still waiting for -Draft option on any Rib feature.
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    New Member
    raphaelvsmith
    Posts: 1
    Registered: ‎02-02-2011

    Re: Cannot install on the current operating system?

    02-02-2011 07:05 AM in reply to: diamond01a

    I overcame this problem with the Alias package by locating the actual install file and running that rather than the setup file.

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