Installation & Licensing

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New Member
Mannu_GD
Posts: 1
Registered: ‎07-02-2013
Message 1 of 26 (1,889 Views)

Cannot install Maya 2014

1889 Views, 25 Replies
07-02-2013 11:09 PM

Hey guyz plz help me out. i am not able to instal maya 2014 even after i clean the registry. Setup still shows maya already installed .. :smileysad:

*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 2 of 26 (1,872 Views)

Re: Cannot install Maya 2014

07-03-2013 09:44 AM in reply to: Mannu_GD

Welcome to the peer forums!

 

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

For all other installation problemsconsider using the Microsoft Installer Clean Up Utility, at your own peril. For more information on this program, please my forum post here:

http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Active Member
wbslnger2004
Posts: 7
Registered: ‎07-09-2013
Message 3 of 26 (1,852 Views)

Re: Cannot install Maya 2014

07-10-2013 01:45 AM in reply to: TravisNave

I did what you said on here, but as soon as I tried to open it,

 

it said " Maya.exe - Application error

The application was unable to start correctly (0xc00007b). Click OK to close the application."

 

This is really frustrating.  I am going on day 3 of not having Maya 2014 opening.

 

My video card is up to date. As far as I know, I checked it and it says that it is up to date.  I believe my operating software is also up to date.

 

What else is going on?

 

This is really frustrating. 

 

 

*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 4 of 26 (1,847 Views)

Re: Cannot install Maya 2014

07-10-2013 05:15 AM in reply to: wbslnger2004
Please list your video card.
Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
*Expert Elite*
TravisNave
Posts: 9,930
Registered: ‎01-14-2005
Message 5 of 26 (1,842 Views)

Re: Cannot install Maya 2014

07-10-2013 07:36 AM in reply to: TravisNave

Also, you can find a lot of 0x7b solutions here:

 

http://usa.autodesk.com/adsk/servlet/u/bsearch/results?siteID=123112&catID=18297903&qt=0xc000007b&bh...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
New Member
jens.felix
Posts: 1
Registered: ‎02-19-2014
Message 6 of 26 (870 Views)

Re: Cannot install Maya 2014

02-19-2014 01:13 AM in reply to: Mannu_GD

Hello Guys,

 

i tried also to install Maya 2014 student version, but when I load the installer client it says the same what Mannu_GD has as attachment file:
Maya is already installed...
In my configuration screen there is no Maya: see the pictures.
also when i look maya up on the installed C disk it isn't there.. also see the pictures.
i only have found is an installer of maya what doesn't work because it gives me a error of that maya is already installed.
Please help me out I need it for my internship.

Contributor
justfarm
Posts: 14
Registered: ‎03-22-2014
Message 7 of 26 (651 Views)

Re: Cannot install Maya 2014

03-22-2014 05:15 PM in reply to: TravisNave
I had this same issue and have used the windows install cleaner and the fix it program does not detect Maya for install/uninstall fixes. Unfortunately this problem was unavoidable as my Metal Ray plug-in didn't install correctly the first time for some reason. However, after using the cleaner, I get an error 1402 message (see screenshot) whenever I try to re-install Maya. It only occurs when the installer gets to trying to install Maya itself, all of the plug-ins install normally.
Contributor
justfarm
Posts: 14
Registered: ‎03-22-2014
Message 8 of 26 (614 Views)

Re: Cannot install Maya 2014

03-26-2014 07:08 AM in reply to: justfarm
Here's my log file that the installer says to check.
Contributor
justfarm
Posts: 14
Registered: ‎03-22-2014
Message 9 of 26 (613 Views)

Re: Cannot install Maya 2014

03-26-2014 07:09 AM in reply to: justfarm
Never mind. My browser doesn't want to let me attach the files.
Community Manager
jessica.t
Posts: 1,150
Registered: ‎02-28-2012
Message 10 of 26 (604 Views)

Re: Cannot install Maya 2014

03-26-2014 10:56 AM in reply to: justfarm

You could copy and past the text into the post if you like!



Jessica Thrasher

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