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    Active Member
    Posts: 9
    Registered: ‎12-14-2009

    Cannot install 3D Studio Max

    1923 Views, 9 Replies
    10-31-2011 10:06 AM

    Message error:

    My Machine use Windows 7 64 bit, evga classified sr-2, 8gb ram, nvidia fx3800, xeon x5680

     

    2011/10/31:11:49:06 Ing Raul Herrera D GERENCIA === Setup started on GERENCIA by Ing Raul Herrera D ===
    2011/10/31:11:49:06 Ing Raul Herrera D GERENCIA Launch
    2011/10/31:11:49:14 Ing Raul Herrera D GERENCIA PageOpen LaunchDialog  
    2011/10/31:11:49:26 Ing Raul Herrera D GERENCIA PageOpen LicenseDialog  
    2011/10/31:11:49:31 Ing Raul Herrera D GERENCIA PageOpen ProductInfoDialog  
    2011/10/31:11:49:36 Ing Raul Herrera D GERENCIA PageOpen ProductSelectionDialog2  
    2011/10/31:11:49:54 Ing Raul Herrera D GERENCIA PageOpen FullProgressDialog  
    2011/10/31:11:49:55 Ing Raul Herrera D GERENCIA Installing Microsoft Visual C++ 2005 Redistributable (x64): C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\INGRAU~1\AppData\Local\Temp\vcredist_x64_2005.log"" "
    2011/10/31:11:50:11 Ing Raul Herrera D GERENCIA Install Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1603

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    Product Support
    Posts: 862
    Registered: ‎06-18-2008

    Re: Cannot install 3D Studio Max

    11-01-2011 06:37 AM in reply to: raul-herrera

    Can you change registry limited to 'unlimited'?

     

    http://forums.autodesk.com/t5/Installation-Licensing/AutoCAD-Civil-3D-Microsoft-C-libraries-Error-19...

     

     



    David Lau
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution. :smileywink:

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    Active Member
    Posts: 9
    Registered: ‎12-14-2009

    Re: Cannot install 3D Studio Max

    11-01-2011 04:41 PM in reply to: david.lau

    My Pc have 2 folders in the Registry system  with similar name (controlSet001 and controlSet002) and both have the key RegistrySizeLimit exactly you mention. 

    I create a key named:RegistrySizeLimit into CurrentControlSet\Control  (see the image) the same way you said, but the problem persist.

     

    I think the problem is: vcredist_x64.exe. I can't install it.  I have five C++ install in my pc.:

     

    1- Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053

    2- Microsoft Visual C++ 2005 Redistributable
    3- Microsoft Visual C++ 2005 Redistributable x64

    4- Microsoft Visual C++ 2008 Redistributable x64 9.0.30729.4148

    5- Microsoft Visual C++ 2008 Redistributable x86 9.0.30729.4148

    Best Regards,

    Raul


     

     

     

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    Active Member
    Posts: 9
    Registered: ‎12-14-2009

    Re: Cannot install 3D Studio Max

    11-01-2011 04:44 PM in reply to: david.lau

    I install windows service pack: Windows6.1-KB947821-v14-x64.msu but nothing

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    Active Member
    Posts: 9
    Registered: ‎12-14-2009

    Re: Cannot install 3D Studio Max

    11-01-2011 05:13 PM in reply to: david.lau

    If C++ can't install 3dstudio max neither

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    Active Member
    Posts: 9
    Registered: ‎12-14-2009

    Re: Cannot install 3D Studio Max

    11-01-2011 05:48 PM in reply to: david.lau

    2011/11/1:19:41:16 Ing Raul Herrera D GERENCIA PageOpen LicenseDialog  
    2011/11/1:19:44:55 Ing Raul Herrera D GERENCIA PageOpen ProductInfoDialog  
    2011/11/1:19:44:59 Ing Raul Herrera D GERENCIA PageOpen ProductSelectionDialog2  
    2011/11/1:19:45:07 Ing Raul Herrera D GERENCIA PageOpen FullProgressDialog  
    2011/11/1:19:45:08 Ing Raul Herrera D GERENCIA Installing Microsoft Visual C++ 2005 Redistributable (x64): C:\Autodesk\Autodesk_3ds_Max_Design_2012_English_Win_32-64bit\3rdParty\x64\VCRedist\2005SP1ATL\vcredist_x64.exe /q:a /T:C:\Windows\temp /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\INGRAU~1\AppData\Local\Temp\vcredist_x64_2005.log"" "
    2011/11/1:19:45:22 Ing Raul Herrera D GERENCIA Install Microsoft Visual C++ 2005 Redistributable (x64) Failed Installation aborted, Result=1603

     


     

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    Product Support
    byron.morales
    Posts: 47
    Registered: ‎10-04-2011

    Re: Cannot install 3D Studio Max

    11-10-2011 09:36 AM in reply to: raul-herrera

    Hello Raul:

    Please uninstall and re-install the VCREDIST packages. Usually, it works best to uninstall them in this order

     

    2010 x86

    2008x64

    2008x86

    2005x64

    2005x86

     

    Then reinstall in the opposite order:

    2005 x86

    2005 x64 etc.

     

    You can locate the packages in the 3rdParty\x86 and 3rdParty/x64 VCREDIST folders in the install media or deployment.

     

    Let us know if this resolves the problem you are encountering.

     

     



    Byron Morales
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution.



    Byron Morales
    AutodeskCare | Support Specialist
    TW | PI | YT | BLOG
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    Product Support
    byron.morales
    Posts: 47
    Registered: ‎10-04-2011

    Re: Cannot install 3D Studio Max

    11-15-2011 10:20 AM in reply to: byron.morales

    Hello Raul:

     

    I wanted to follow up with you to see if the suggestion I previously sent you resolved your issue?

     

     

     



    Byron Morales
    Product Support | Up and Ready Blog | If my reply was helpful, please Kudo or Accept as Solution.

     



    Byron Morales
    AutodeskCare | Support Specialist
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    New Member
    lhepfner
    Posts: 1
    Registered: ‎10-16-2011

    Re: Cannot install 3D Studio Max

    01-22-2013 01:32 PM in reply to: raul-herrera

    Sharing my experience: with error codes 1603, 1619. Partial log files below.

     

    I am a student trying to install Revit Architecture and Civil 3D on a new installation of windows7 as the primary OS of two.

     

    Civil 3D Problem - Pop up window during install  ".Net 4.0 is not installed..." 

    Civil 3D Fix          - In programs and features I selected uninstall/change for the:

                                         "Microsoft .NET Framework 4 Client Profile, and Extended."

                                         Then selected "Repair" for both of them.

                                - Also I completed several Microsof Updates after repairing the two.

                                - Then reinstalled Civil 3D and everything worked great, also uptaded Civil 3D

     

    Revit Problem    - Failed to install C++ and everything else 2.5sec after selecting install

                                           Also pop up during install "Failed to find node://Blahblahblah... System error: -2147020584"

    Revit Fix            - Went through files prevously suggested in this thread (3rdParty>x64 (and x84)>VCRedist)

                                          Maunally installed (or repair if available)

                              - When repairing C++ 2010 under x84 files

                                          Repair failed because "newer version of C++ 2010 exists."

                              - in Programs and Features I "Unenstalled" this version of C++ 

                                          tried again to "Repair" this C++ file under 3rdParty files and it worked. sucessfull install.

                              - Then reinstalled Revit and installation was sucessfull.

     

     

    Partial Log Files:

     

    Civil 3D error codes: 1603, 1619-

    "Install AutoCAD Civil 3D 2012 Failed Installation aborted, Result=1603
     Rollback Microsoft Visual Basic Power Packs 3.0 Failed Failure is ignored, Result=1619
     Rollback SQL Server CE 3.5 x64 Succeeded 
     Rollback SQL Server CE 3.5 x86 Succeeded 
     Rollback Autodesk Content Service Succeeded 
     Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619
     Rollback Autodesk Material Library 2012 - Low Resolution Succeeded 
     Rollback Autodesk Material Library 2012 Succeeded 
     Rollback FaroSDK Succeeded 
     Rollback DirectX Runtime Failed Failure is ignored, Result=1619

     

    Revit error codes: 1603, 1619-

    Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2005\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\landon7\AppData\Local\Temp\vcredist_x86_2005.log"" "
     Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded 
     Installing Microsoft Visual C++ 2010 Redistributable (x86): C:\Autodesk\Autodesk_Revit_Architecture_2012_English_Win_32-64bit\3rdParty\x86\VCRedist\2010\vcredist_x86.exe /q /l C:\Users\landon7\AppData\Local\Temp\vcredist_x86_2010.log
     Install Microsoft Visual C++ 2010 Redistributable (x86) Failed Installation aborted, Result=1603
    Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619

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    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: Cannot install 3D Studio Max

    01-22-2013 01:50 PM in reply to: lhepfner

    Keep in mind on the log files, you do not have to worry about Failure Ignorederrors, nor the Rollback lines.  Those are not relevant to the error.  In your log, the failure is with the Install of the Visual C++ Redistributables. 


    http://forums.autodesk.com/t5/Installation-Licensing/Some-Products-Fail-to-Install-Result-1603/td-p/...

     

    In addition, rather that respond to a post that is over a year old, you should start a new one. 

    Travis Nave
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