I tried pulling up your account using your complete name but none of which has the same email address used for the Forums site. Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the information below so I can double check on my end.
- Name used when you registered for the EDU Community Site
- Email Address used when you registered for the EDU Community Site
- User ID
Having the same problem, the confirmation link is broken and no activation is happening, if possible help me with this=)
Thank in advance
We are currently investigating an issue that is preventing us from manually activating student accounts.
We apologize for the inconvenience and will keep you posted via this post.
Thank you for your patience and understanding.
Hi par.axelsson and danielle.dekker.
The issue with the account activations on the Education Community has been resolved and I have manually activated your accounts.
You should now be able to access the Education Community and all of its benefits.
Your Education Community account is activated and you should now have full access to your student benefits. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.