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    New Member
    Posts: 2
    Registered: ‎11-20-2012

    Re: Cannot activate to student forums

    11-21-2012 05:36 AM in reply to: ldblackman

    I'm unable to activate. Please help me.

    thanks.

     

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    Community Manager
    camilo.lemos
    Posts: 461
    Registered: ‎09-28-2011

    Re: Cannot activate to student forums

    11-21-2012 05:53 AM in reply to: lubo.michalko

    Hi lubo.michalko,

     

    Your account is showing on our side as already activated. Can you please confirm that you have now been able to activate your account?

    Thank you



    Camilo Lemos
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG



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    New Member
    Posts: 2
    Registered: ‎11-21-2012

    Re: Cannot activate to student forums

    11-21-2012 03:39 PM in reply to: ldblackman

    my case is different. I got an activation email ..but wnen I click on th link it takes me to the blank page.and nothing happened than.

     

    What should I do ??


    ldblackman wrote:

    I signed up under the student forums.  I filled out the information (although there is an error I'd like to fix which I'm unable to fix because I can't get into the forum) and was told that I needed to activate my registration and that an e-mail was forthcoming.  The e-mail never came.  I thought maybe the registration didn't go through but apparently there is an account.  But I can't get into the student community.  I keep getting a page telling me to request the activation be resent but the e-mail never arrives and I can't get into the community forums.  I have an account which posts elsewhere but doesn't post where I signed up in the first place and am constantly redirected to request an e-mail for activation which never arrives.

     

    What am I doing wrong?



    do ??

     

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    Community Manager
    philip.s
    Posts: 1,430
    Registered: ‎09-27-2011

    Re: Cannot activate to student forums

    11-21-2012 04:18 PM in reply to: parulec01

    Hello Parul and welcome to the community!

     

    I'm showing that your account is activated on our end. Can you please clear your internet cache, attempt to login to the Education Community, and let us know if you experience any further issues?



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
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    New Member
    Posts: 2
    Registered: ‎11-21-2012

    Re: Cannot activate to student forums

    11-21-2012 07:41 PM in reply to: philip.s

    I have the same problem -- I click the link and a blank page opens up :smileysad: Please help!!

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    New Member
    Posts: 2
    Registered: ‎11-21-2012

    Re: Cannot activate to student forums

    11-21-2012 07:44 PM in reply to: nilsw

    and my friend hcheng(at)risd.edu is having the same problem...

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    New Member
    Posts: 2
    Registered: ‎11-21-2012

    Re: Cannot activate my account

    11-21-2012 08:29 PM in reply to: philip.s
    Hi, I got following e-mail confirmation for my registration. Dear Parul, Thank you for joining the Education Community sponsored by Autodesk! You have registered with the username: If you have forgotten your password you can use the forgotten password link to reset your login information. Click the link below to login and activate your account: http://students.autodesk.com/?nd=ra&c=pcvtdldqdt&i=5905160 The link above should automatically activate your account. however when i click on this link it takes me to the blank page. please help.
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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Cannot activate to student forums

    11-21-2012 09:17 PM in reply to: nilsw

    Hi Nils,

     

    This blank or white page issue has been escalated and is being worked on.

     

    On my end, I have activated your EDU Account as well as Hanson's. Do let us know if you still encounter issues logging in.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    Customer Service
    joane.bonghanoy
    Posts: 411
    Registered: ‎06-06-2011

    Re: Cannot activate my account

    11-21-2012 09:24 PM in reply to: parulec01

    Hi Parul,

     

    I can see on our end that your account has already been activated. Do let us know if you still cannot log into the Education Community site.



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
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    New Member
    Posts: 1
    Registered: ‎11-21-2012

    Re: Cannot activate to student forums

    11-21-2012 11:45 PM in reply to: ldblackman
    Spoiler
     

    I am having the same issues with activation email link. I click on it and it loads a blank white page. I have registered and it shows that i have, but not activated.

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