Cannot activate Cleaner XL 1.5

[Anonymous]

Hello,

We have a copy of Autodesk Cleaner XL 1.5 with the Serial Number and Activation Key.

After installation, we enter the information from the software package.  The porgram asks if we would like to activate immediately, however the server it is installed on is connected to an isolated production network, and though we have a proxy connection, the program seems unable to navigate it. 

When we chose to do the activation via the web on a seperate workstation, it tells us:

"This product does not require activation and is ready for use."

In 15-days, the trial period will expire.  Can you please tell us how we can get the activation code so we can avoid the expiration?

Thank you.

[TravisNave]

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
 
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.