Installation & Licensing

Reply
Member
jlewis808
Posts: 4
Registered: ‎07-29-2013
Message 1 of 1 (70 Views)

Cannot Remotely Uninstall Design Review 2011

70 Views, 0 Replies
07-31-2013 12:34 PM

I'm trying to use PSEXEC to remotely uninstall Design Review 2011. 

 

Here is the command I am issuing:

 

C:\PSTools> PSEXEC \\COMPUTERNAME msiexec /x {8D20B4D7-3422-4099-9332-39F27E617A6F} /qb! /Passive /l*v "C:\DesignReview_Uninstall.log"

 

I get this error:

msiexec exited on CP188 with error code 1603.

 

After looking through the log, I find this:

 

APPCOMPAT: no matching ProductCode found in database.

 

Then this - at the end of the document:

MSI (s) (AC:08) [14:12:17:821]: Windows Installer removed the product. Product Name: Autodesk Design Review 2011. Product Version: 11.0.0.86. Product Language: 1033. Manufacturer: Autodesk, Inc.. Removal success or error status: 1603.

 

 

 

This is the GUID that I retrieved from the registry:

{8D20B4D7-3422-4099-9332-39F27E617A6F}

 

After some research on the net, I may not be able to remotely uninstall this software becuase it was installed under a single user and not ALL USERS. I have even tried the ALL USERS = 2 parameter with msiexec

 

I'm not sure what is going on here. 

Has anyone ever remotely uninstall Design Review 2011?

 

Thanks

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube