Cannot Log into Subscription centre online

[A_Spicer]

Hi ya,

for the last two days i have been getting the following message when trying to log into my autodesk subsction centre account:

 "We are sorry... There was an internal problem with the data submitted. Please let the Autodesk Business Center know, error #111
Please contact Subscription Help.
If you would like to download the product upgrade under your former Subscription contract, please click here."

Clicking the 'Subscription Help' links to a page with suggestions to ring someone....but no phone numbers. really helpful, thanks. not at all aggrivating.

I have an account. I have had one for 9 years.

I only use it occassionally, but whenever I need to and at critical times - it gives me grief.

please help

thank you

Andy

as@guttridge.co.uk

[philip.s]

My sincere apologies for the inconvenience Andy. As I've just made a couple adjustments to your account, can you please give it another shot and let me know if the issue has been resolved? 

[A_Spicer]

Nope still the same error

Kind Regards
Andrew Spicer
Senior Design Engineer
[Guttridge Limited Email]
Wardentree Park, Spalding, Lincs, PE11 3UU, England
Tel: +44 (0)1775 765 275 Fax: +44 (0)1775 765 301
www.guttridge.co.uk
Guttridge Limited is a company registered in England No.731549, specialising in bulk materials handling machinery.

Guttridge Laserfab is a division of Guttridge Limited, offering subcontract manufacturing services

Wardentree Park, Pinchbeck, Spalding, Lincolnshire, PE11 3UU, United Kingdom

VAT Registration No: GB 121 7601 08

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[A_Spicer]

Still can't log in.

[philip.s]

My apologies for the delay. Would you mind either sending me a Private Message with your current password, or provide permission to reset.

In the interim, is there anything specific that you're trying to access within the Subscription Center?