Installation & Licensing

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Active Contributor
artidth
Posts: 41
Registered: ‎11-20-2011
Message 1 of 5 (179 Views)

Can we use serial 2014 product for installation and activate 2013 product?

179 Views, 4 Replies
07-18-2013 01:14 AM

I heard we can activate product with difference version S/N.

Can we use serial 2014 product for installation and activate 2013 product?

 

for new license and without request previous version

Customer Service
celine.manca
Posts: 137
Registered: ‎03-14-2011
Message 2 of 5 (176 Views)

Re: Can we use serial 2014 product for installation and activate 2013 product?

07-18-2013 01:57 AM in reply to: artidth

Hi artidth,

 

Each release (2013, 2014) have their own serial number and product key. The activation will not work if the serial number and product key don't match the version.

 

Hope it helps.

 

 



Celine Manca
Product Support
Soyoung.H
Posts: 66
Registered: ‎12-22-2010
Message 3 of 5 (141 Views)

Re: Can we use serial 2014 product for installation and activate 2013 product?

07-18-2013 07:57 PM in reply to: artidth

I want to add one more thing :smileywink:

 

If you a subscription customer and want to use flexible licensing benefit.

http://www.autodesk.com/subscription/licensing

You need to use your latest serial number to install and use previous versions of Autodesk software.

 

For example, you had used 2013 version with 000-00000001 and now have a upgraded serial number 000-00000002 for 2014.

But because of some reason, you want to change your product to 2013.

Then you need to uninstall 2014 first and reinstall 2013 with a latest serial number 000-00000002.



Soyoung.H
Contributor
j.weber
Posts: 13
Registered: ‎02-02-2013
Message 4 of 5 (126 Views)

Re: Can we use serial 2014 product for installation and activate 2013 product?

07-19-2013 04:18 AM in reply to: artidth

And what about the product key?

i heard that you can 2013 with the 2014 serial number but with the 2013 product key.

but you must have a subscription to do this.

Customer Service
simona.golisciano
Posts: 99
Registered: ‎03-22-2011
Message 5 of 5 (122 Views)

Re: Can we use serial 2014 product for installation and activate 2013 product?

07-19-2013 05:28 AM in reply to: j.weber

Hi j.weber,

 

You can only install/activate a 2013 version with a 2013 serial number and a 2013 product key.

 

Subscription customers with a 2014 version may request the use of the 2013 version. To do that, they need to follow these steps. Once their Previous Version request has been handled, customers receive a 2013 serial number and the corresponding 2013 product key to install/activate the 2013 version.

 

Regards.

 

 



Simona Golisciano

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