Installation & Licensing

Reply
New Member
delmy.l
Posts: 1
Registered: ‎09-28-2012
Message 1 of 5 (2,447 Views)

Can't open Student Version of AutoCAD 2013

2447 Views, 4 Replies
09-28-2012 08:08 AM

Hello,

 

I've tried looking at other forum posts to solve my problem but I can't seem to find the solution. I downloaded the new AutoCAD 2013 onto my computere (Student version), installed it as per the instructions, but everytime I open the program, a window appears saying: "AutoCAD Application has stopped working"

The problem details are as follows:

 

  Problem Event Name:    APPCRASH
  Application Name:    acad.exe
  Application Version:    25.0.55.0
  Application Timestamp:    4f309abd
  Fault Module Name:    accore.dll
  Fault Module Version:    19.0.55.0
  Fault Module Timestamp:    4f309bcf
  Exception Code:    c0000005
  Exception Offset:    00000000000bddf0
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    4105
  Additional Information 1:    d357
  Additional Information 2:    d3571c485c0fb56bb09815278810e62e
  Additional Information 3:    ca0a
  Additional Information 4:    ca0ace0354cacec4604c1bcbda58e4cc

 

The program doesn't load at all. I was able to install Autodesk Design Review 2013 and Autodesk Inventor Fusion 2013 just fine. I have already tried uninstalling it and re-installing it but the same thing occurs. I'm also pretty sure I have already entered the product code (license) but still no luck.

My computer is currently an Acer Aspire 5741G, Intel(R)Core(TM) i5 CPU   M 430 @2.27GHz 2.27GHz; Ram: 4GB; 64bit OS (Windows 7 Home Premium); Graphics Card: ATI Mobility Radeon: HD 5470 Graphics 512MB.

I am also the main user on my laptop. Any insite as to why this is happening would be very much obliged.

Thanks!

New Member
aflittle1
Posts: 1
Registered: ‎09-30-2012
Message 2 of 5 (2,399 Views)

Re: Can't open Student Version of AutoCAD 2013

09-30-2012 06:48 PM in reply to: delmy.l

i am having this same problem my autocad opens and runs for about two min. then pops up the same error. ant help would be awsome. thanks

*Expert Elite*
JDMather
Posts: 26,181
Registered: ‎04-20-2006
Message 3 of 5 (2,383 Views)

Re: Can't open Student Version of AutoCAD 2013

10-01-2012 03:59 AM in reply to: aflittle1

http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

Please mark this response as "Accept as Solution" if it answers your question.
-----------------------------------------------------------------------------------------
Autodesk Inventor 2014 Certified Professional
Autodesk AutoCAD 2013 Certified Professional
Certified SolidWorks Professional
Inventor Professional 2015 64-bit
http://www.autodesk.com/edcommunity
http://home.pct.edu/~jmather/content/DSG322/inventor_surface_tutorials.htm
New Member
admin
Posts: 1
Registered: ‎05-07-2013
Message 4 of 5 (1,023 Views)

Re: Can't open Student Version of AutoCAD 2013

05-07-2013 08:51 AM in reply to: delmy.l

I have the same problem, just starts to hang just right after "licence checking"! 

 

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 5 of 5 (1,008 Views)

Re: Can't open Student Version of AutoCAD 2013

05-07-2013 03:24 PM in reply to: admin

Hello Robin,

 

Here are the steps needed to resolve, posted by our Installation and Licensing team along with a few other useful solutions.

 

1. Uninstall AutoCAD.
2. Create a new user account with Admin.
3. Install AutoCAD with the settings below:

http://upandready.typepad.com/up_and_ready/2012/03/general-systems-windows-7-administrator-tips-tric...

4.  Checking license is something related to your computer.  It is not connecting to the internet.

 

http://autode.sk/OoomPG

 

http://autode.sk/Oootut

 

http://autode.sk/OooBu0

 

http://autode.sk/OooJdd



Philip Schmelzer

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us

Twitter

Pinterest

Blog

Youtube