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Can't open Alias Design 2013

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Message 1 of 2
parnauddonnet
281 Views, 1 Reply

Can't open Alias Design 2013

Hello,

 

I have issues running ALIAS 2013 after the installation. I have windows 7 32-bit.

 

Here is the log of the error message:

 

 

Log Name: Application
Source: Application Error
Date: 21/03/2013 10:51:02
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Megabouda-PC
Description:
Faulting application name: Alias.exe, version: 19.0.0.34, time stamp: 0x4f5ffd6f
Faulting module name: snxhk.dll_unloaded, version: 0.0.0.0, time stamp: 0x4d65201d
Exception code: 0xc0000005
Fault offset: 0x64d075bf
Faulting process id: 0x1690
Faulting application start time: 0x01ce261997f329d2
Faulting application path: C:\Program Files\Autodesk\Alias2013\bin\Alias.exe
Faulting module path: snxhk.dll
Report Id: d6a6d7f5-920c-11e2-8dcd-6c626dcc5a33
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-03-21T09:51:02.000000000Z" />
<EventRecordID>51757</EventRecordID>
<Channel>Application</Channel>
<Computer>Megabouda-PC</Computer>
<Security />
</System>
<EventData>
<Data>Alias.exe</Data>
<Data>19.0.0.34</Data>
<Data>4f5ffd6f</Data>
<Data>snxhk.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>4d65201d</Data>
<Data>c0000005</Data>
<Data>64d075bf</Data>
<Data>1690</Data>
<Data>01ce261997f329d2</Data>
<Data>C:\Program Files\Autodesk\Alias2013\bin\Alias.exe</Data>
<Data>snxhk.dll</Data>
<Data>d6a6d7f5-920c-11e2-8dcd-6c626dcc5a33</Data>
</EventData>
</Event>

 

Thank you in advance for the help.

 

 

1 REPLY 1
Message 2 of 2
TravisNave
in reply to: parnauddonnet

If you have AVAST anti-virus software installed, it is most likely the culprit.  Either disable real-time antivirus, or set an exception for Alias.  You might need to install a different anti-virus program. Many free ones tend to be problematic with Autodesk software.



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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