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    Member
    Posts: 5
    Registered: ‎03-23-2012

    Can't install ACA 2013 because it's already installed on pc ???

    180 Views, 1 Replies
    01-25-2013 03:19 AM

    Hi. I've a problem. Recently i tried to install Autocad Architecture 2013 on my window 7 64bit. unfortunately during the installation, for a mysterius thing, the installation crash with a message error, and then the installation it was aborted.
    I tried again, but right now, the setup wizard call me that autocad architecture 2013 it's already installed on my pc !
    So i followed the steps shown in this page
    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

    I even delete all file and registry voices of autodesk products that not show in the link that i've post.
    afterwards i tried again to install it, but the same message appear again.
    Someone have the same problem ? can i resolve this, without format my pc ?

    Filippo

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    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: Can't install ACA 2013 because it's already installed on pc ???

    01-25-2013 08:04 AM in reply to: Piron88

    To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

    http://support.microsoft.com/mats/Program_Install_and_Uninstall

    For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

    http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

    For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

    http://forums.autodesk.com/t5/Installation-Licensing/Microsoft-Installer-Clean-Up-Utility-for-Add-Re...

    Travis Nave
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