Installation & Licensing

Active Member
Posts: 7
Registered: ‎11-11-2012
Message 1 of 2 (125 Views)

Can't get 3ds Max up and running

125 Views, 1 Replies
11-11-2012 07:34 PM

When I install 3ds max 2013 (tried 32 and 64 bit versions, on my 64 bit pc) and during the installation, i get an error message saying that some of the components can not be installed. when the installation is complete, both 3ds max and the backburner both fail to install properly. I also have issues uninstalling them to reinstall. Any suggestions?


Computer specs

8gigs ram

500gig hard drive

1.5 ghz i7 processor

1 or 2 gig graphics card ( can't remember and can't remember where to check)



*Expert Elite*
Posts: 9,538
Registered: ‎01-14-2005
Message 2 of 2 (110 Views)

Re: Can't get 3ds Max up and running

11-12-2012 09:00 AM in reply to: joey.williams

You need to post install logs and screen captures. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Welcome to the new Autodesk Community!
If this is your first visit, click here to get started and make the most of the Community. Let us know what you think of the new experience in the Community Feedback Forum.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Connect with Us