Installation & Licensing

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Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 41 of 147 (1,369 Views)

Re: Can't download any Autodesk product from student community

10-02-2012 05:03 PM in reply to: lkchong

Hi Lisa,

 

I changed your password (just emailed it to you) in an effort to duplicate the issue. I'm currently looking into it and will keep you posted accordingly. In the mean time, is there a download link or anything that we can assist you with?



Philip Schmelzer
Member
lkchong
Posts: 4
Registered: ‎10-01-2012
Message 42 of 147 (1,359 Views)

Re: Can't download any Autodesk product from student community

10-02-2012 10:12 PM in reply to: philip.s

hi Philip,

 

I need to download two items:

AutoCAD & 3ds Max

 

thx again - Lisa

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 43 of 147 (1,352 Views)

Re: Can't download any Autodesk product from student community

10-02-2012 10:45 PM in reply to: lkchong

Hi Lisa,

 

What version of the software do you need? Are you using a 32 bit or 64 bit OS?



Joane Bonghanoy
Member
lkchong
Posts: 4
Registered: ‎10-01-2012
Message 44 of 147 (1,347 Views)

Re: Can't download any Autodesk product from student community

10-02-2012 10:48 PM in reply to: joane.bonghanoy

Hi Joane,

I would like the 64-bit please, thanks

Customer Service
joane.bonghanoy
Posts: 679
Registered: ‎06-06-2011
Message 45 of 147 (1,343 Views)

Re: Can't download any Autodesk product from student community

10-02-2012 10:55 PM in reply to: lkchong

Hi Lisa,

 

AutoCAD and 3Ds Max 2013, 64-bit version sent via Private Message. At the upper right side of the screen beside your profile name, you will see a small envelope. Click on that to view my Private Message.



Joane Bonghanoy
Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 46 of 147 (1,322 Views)

Re: Can't download any Autodesk product from student community

10-03-2012 12:24 PM in reply to: lkchong

Hello Lisa,

 

Unfortunately it doesn't look like there is anyway for us to resolve the looping login issue on our end, and the only workaround is to create a new profile with a different email address. Our apologies for the inconvenience.



Philip Schmelzer
New Member
apg1503
Posts: 1
Registered: ‎11-12-2012
Message 47 of 147 (1,272 Views)

Re: Can't download any Autodesk product from student community

11-12-2012 10:19 AM in reply to: WillSeath

Im also having same problem. Its telling me that communication between my

Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 48 of 147 (1,267 Views)

Re: Can't download any Autodesk product from student community

11-12-2012 01:38 PM in reply to: apg1503

Hi Anthony,

 

I was able to login to your profile without issue. Can you please reply with additional info / detailed specifics so that we can troubleshoot accordingly.



Philip Schmelzer
New Member
KJMagda
Posts: 2
Registered: ‎03-20-2012
Message 49 of 147 (1,236 Views)

Re: Can't download any Autodesk product from student community

12-04-2012 12:53 PM in reply to: WillSeath

I'm also trying to download Autodesk Inventor Professional 64-bit and I cannot download any version from the site, regardless of the way I choose (browser download, install now etc.). I tried to do it on 2 different OS (Windows 7 and Linux) with several web browsers, and it always looks the same: I get to download page and when I click "Install now" (or "browser download" or anything else) nothing happens. I waited for a long time for the page to download. I would be thankful for sending me download link via e-mail.

Community Manager
philip.s
Posts: 2,401
Registered: ‎09-27-2011
Message 50 of 147 (1,227 Views)

Re: Can't download any Autodesk product from student community

12-04-2012 02:17 PM in reply to: KJMagda

Hello Krzysztof,

 

I just confirmed that all Inventor download methods are functioning properly and am not sure what was causing the issue was on your end. With that being said I've just sent you timed direct download links via Private Message. I also wanted to point out that for future reference, the majority of our current version software can be downloaded form our trials page as well.

 

Please let me know if we can be of additional assistance.



Philip Schmelzer

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