Installation & Licensing

[#1]

I am a registered Autodesk student community user and have successfully downloaded AutoCAD before (through the old downloading tool).  Now when I try to download through the student community free downloads page, I get a long, thin white bar with a [CLOSE] button and nothing else.  Nothing seems to start automatically downloading either.  What's wrong?

[#2]

I am also having this issue, Anybody have a soulution?

[#3]

Hi WillSeath:

Please try downloading the product again today. I have tried AutoCAD for 2013 and it was working. Which version were you trying to download? 

Thanks,

[#4]

Hi megagaialover:

You can try downloading the product again today. The 2013 version is working from my end. Prior to download, please check your system for and disable any of the following:

# Firewall - These are designed to stop downloads from non-approved sites.

# Anti-Virus Programs - These will try to stop or scan a download. It may cause the download to be corrupt or damaged.

# Download Monitors - Programs such as GoZilla! and NetZip are not compatible with our server and will sometimes block or stop downloads.

# Screen Savers - In some instances, screen savers can interfere with the download process. If you have a screen saver that is starting while you are downloading, please disable it temporarily until your download is complete.

Thanks,

[#5]

Unfortunatly your solutions didnt work. I still have the white bar not allowing me to download any program. I've tried multiple web browser as well to see if that was the issue but its not.

[#6]

Hi WillSeath:

I was using Google Chrome. Please verify which version it is so I may send you a link.

Thanks,

[#7]

I have been having the same problem myself.  Take a look at this screenshot.

I myself have switched from Chrome to Internet Explorer and even Safari to try to download the software, but to no avail.

[#8]

Thanks for the screenshot.

I'm checking with the Education Community Team and will come back to you asap.

[#9]

Hi brennonbrimhall,

Could you please let me know if you are on a PC or a Mac computer?

Did you try to clean the browser cache, close all the browser windows and log in again to the Student Community?

Thank you for your help 

[#10]

Yes; I own both a Mac and a PC.  I tried both - Safari on my Mac and IE and Chrome on my PC.  I will try clearing my cache and repost if it doesn't work.