Installation & Licensing

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New Member
Alexspad91
Posts: 1
Registered: ‎12-27-2013
Message 31 of 41 (221 Views)

Re: Can't activate my student account

12-27-2013 11:02 AM in reply to: amanda.k
hi.. i have the same problem. I haven't received the e-mail for the account activation and so i can not received the serial number...
Community Manager
philip.s
Posts: 2,393
Registered: ‎09-27-2011
Message 32 of 41 (211 Views)

Re: Can't activate my student account

12-27-2013 03:36 PM in reply to: Alexspad91

Hello Alessio!

 

I just pulled up your profile and it appears to be active. Can you double check and see if you're able to log into the Education Community?



Philip Schmelzer
New Member
frankkrug
Posts: 1
Registered: ‎12-28-2013
Message 33 of 41 (203 Views)

Re: Can't activate my student account

12-28-2013 11:15 AM in reply to: leo_nona

hi, where can i locate a download for a Mac, it looks like its only available for windows 32 & 64 BIt, can someone send me a email  at frankkrug@hotmail.com if you know this answer, thank you

New Member
p.sprengers
Posts: 1
Registered: ‎12-28-2013
Message 34 of 41 (197 Views)

Re: Can't activate my student account

12-28-2013 12:02 PM in reply to: leo_nona

hello 
i have the same problem.

I haven't received the e-mail for the account activation and so i can not received the serial number.

please help.

New Member
vkhpoon
Posts: 1
Registered: ‎12-28-2013
Message 35 of 41 (180 Views)

Re: Can't activate my student account

12-28-2013 11:54 PM in reply to: p.sprengers

Hello,

I also cannot log in to my student account.

Thank you in advance,

 

Victor

Waterloo School of Architecture

New Member
Szczuk
Posts: 1
Registered: ‎04-04-2014
Message 36 of 41 (80 Views)

Re: Can't activate my student account

04-10-2014 11:18 AM in reply to: leo_nona

Im also having the same problem, i have recieved no email to activate my account. Can you please help

Community Manager
jessica.t
Posts: 1,205
Registered: ‎02-28-2012
Message 37 of 41 (73 Views)

Re: Can't activate my student account

04-10-2014 12:23 PM in reply to: p.sprengers

Hello all!


@vkhpoon I tried looking up your email address in our system to activate your account but it doesn't appeared to be registered in our system. If you could please try registering again that would be great. Please let me know how it goes!


@p.sprengers It appears that your account is already activated. If you need further assistance please let me know!


@Szczuk I have just activated your account. You should receive your confirmation email shortly. If for some reason you don't please reply to this post.


If anyone has any further questions please let me know.


Thanks!




Jessica Thrasher
New Member
sdavis1244
Posts: 1
Registered: ‎04-10-2014
Message 38 of 41 (68 Views)

Re: Can't activate my student account

04-10-2014 02:37 PM in reply to: leo_nona

Hi,

I am also having trouble activating my software.  It says that my 3 year license has expired but I havent registered it yet, not sure how that could be possible.  

Community Manager
jessica.t
Posts: 1,205
Registered: ‎02-28-2012
Message 39 of 41 (64 Views)

Re: Can't activate my student account

04-10-2014 04:32 PM in reply to: sdavis1244

Hi @sdavis1244 and welcome to the Autodesk Community!

 

Apologies for the activation troubles but your Education Community account is active! For direct licensing assistance please contact our Activation and Registration department through our Contact Us page. Select your issue, topic, and then "I still need help" to pull up the associated chat options. If you have other questions please let us know. Thanks!



Jessica Thrasher
New Member
deleon.jonathanroy
Posts: 1
Registered: ‎06-21-2014
Message 40 of 41 (47 Views)

Re: Can't activate my student account

06-21-2014 09:24 AM in reply to: amanda.k

hi please do help me i havent been receiveng email activation too. 

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