Can't activate my student account

[Anonymous]

Hi,

Please help me. I have trouble signing in as my account has not been activated yet & i'm not receiving any emails.

[jessica.t]

Hi @deleon.jonathanroy,

I just tried looking up your account by your email address but found nothing in our data base. Please try registering in the Education Community one more time, if you receive a message saying that your email address is already in use please use a different one. Please let me know if you need further assistance. Thank you!

[gandawaliakmad]

please help me!!i trying to download autocad 2011 for may study, but i can't download it..it say's your account has not been active yet..can you please me..

[gandawaliakmad]

your account has not been active yet...please help!!

[camilo.lemos]

Hi @gandawaliakmad , welcome to the Autodesk Community!

I have made some changes to your account and you should now be able to access the Education Community without any issues.

I hope this helps!

[Pilot9000]

I cannot seem to create a student account. I fill in all the details and when i click finish the wheel spins and nothing happens. I am finding this very frustrating.

Please help

regards Kirk

[camilo.lemos]

Hi @Pilot9000 

I wasn't able to find any registered users with the same email you used to log in here. The email should come up on the Education Community even if the account hasn't been activated. Could you please try registering again?

For better results, please use Chrome or Firefox with cleared cache and cookies.

I hope this helps!

[Pilot9000]

I am not able to even register for the education account. I click on finish
and the circle spins and doenst go further than finish. I have tried so
many times.

[jessica.t]

Hi @Pilot9000,

Did you follow Camilo's suggestions that he listed above? Have you tried accessing the site from a different network (i.e. home, school, work, a friend's house)? You could also try using a different email address. Let us know how it goes. Thanks!

[Pilot9000]

I have tried from other accounts I created. I have tried on three browsers.
I am not sure why its doing this. I will try at another location. Thanks
for the insane quick response. hands down fasted customer support on earth

[bcosta6]

I have tried to download the autocad for education version, I already created and account but everytime I try to sing in it says "Your account has not been activated yet". I have clicked the link sent to my email address several times and it still does not work. My id is bcosta6. 

[mahyar.mostafavy]

can't activate my account, please help 

[mahyar.mostafavy]

Hi 

i can't activate my account, please help 

[joane.bonghanoy]

Hi @mahyar.mostafavy,  

I have manually activated your EDU account and you should now be able to log in successfully and enjoy the benefits.

Reply back to the post if you are still having issues logging in. 

[Julissa_L]

Hi can't activate my student account please help me

[joane.bonghanoy]

Hi @Julissa_L, 

Your EDU account has been manually activated. Reply back if you still cannot log in. 

[joane.bonghanoy]

Hi @bcosta6,  

In our system, your account appears to have already been activated. Are you still having issues logging in? If so, reply back with a screenshot and the error message. 

[halampre]

Good morning, I have trouble with licensing my AutoCAD education version for students. I recieved my serial number by e-mail, but when I have put serial number to licence manager, it tells me: Serial number is invalid. 

I recieved three mails and in every mail was the same serial. I don't know, where is problem. It tells me : Error 1.

Could you help me please? If you want, i can shoot some screenshots.

Thank you very much.

Přemysl Halámek

[camilo.lemos]

Hi @halampre and welcome to the Autodesk Community:)

It seems like there was an issue linking a serial number to your student account.

Please, create a new Education Community account using a different email address and AutodeskID and obtain a new serial number.

I hope this helps!

[halampre]

Hi, thank you very much for help assistance. Your advice works. I created a new account and new serial was the right. 

With pleasure, Přemysl Halámek

[camilo.lemos]

You're welcome:)