Installation & Licensing

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Member
mistryk5
Posts: 3
Registered: ‎10-30-2013
Message 131 of 170 (206 Views)

Re: Can't activate my student account.

01-03-2014 03:27 PM in reply to: philip.s

im in the the same boat. does the work around work on mavericks ? has anyone tried this ?

ive been waiting for a new service pack but nothing, im becoming DESPERATE ! i had thought a company as autdesk would have resolved this isssue before it ever surfaced.

the lack of a solution is now having a impact on my degree. i cant get vital work done 

 

PLEASE HELP !!

Community Manager
jessica.t
Posts: 1,158
Registered: ‎02-28-2012
Message 132 of 170 (194 Views)

Re: Can't activate my student account.

01-03-2014 04:26 PM in reply to: mistryk5

Hello Kiran,

 

I sincerely apologize for the inconvenience this has caused you. When the update becomes available we will be sure to make an announcement. Is there anyway you can downgrade your operating system for the mean time or use another computer?

 

I realize these ideas are not ideal, but we do want to help in anyway we can.

 

We appreciate your patience.



Jessica Thrasher
Member
mistryk5
Posts: 3
Registered: ‎10-30-2013
Message 133 of 170 (184 Views)

Re: Can't activate my student account.

01-04-2014 08:21 AM in reply to: jessica.t

down grading is not an option, hower apple support did sugest using parrelas desktop for the time being. do you know if this will work ?

New Member
jcombs1
Posts: 1
Registered: ‎01-23-2014
Message 134 of 170 (138 Views)

Re: Can't activate my student account.

01-23-2014 08:36 AM in reply to: p12rest

Having trouble with account activation like most other people. I get the email but the link redirects me to a page not found. NEED HELP!

Community Manager
jessica.t
Posts: 1,158
Registered: ‎02-28-2012
Message 135 of 170 (130 Views)

Re: Can't activate my student account.

01-23-2014 11:21 AM in reply to: mistryk5

Welcome to the Autodesk Community, Jeremy!

 

I have manually activated your account to the Education Community. You should be receiving your confirmation email shortly.

 

I sincerely apologize for the inconvenience and if you have any other questions or you do not receive the email please respond to this post.

 

Thank you!



Jessica Thrasher
Community Manager
jessica.t
Posts: 1,158
Registered: ‎02-28-2012
Message 136 of 170 (124 Views)

Re: Can't activate my student account.

01-23-2014 04:37 PM in reply to: mistryk5

Hi Kiran,

 

Yes, using a Parallels Desktop is a great option for you. Just be sure to get Windows 7 or 8 and not Windows 8.1 as we're still working on some compatibility issues with that.

 

Glad you were able to find a viable workaround!



Jessica Thrasher
New Member
adamlycke
Posts: 1
Registered: ‎04-07-2014
Message 137 of 170 (86 Views)

Re: Can't activate my student account.

04-07-2014 01:13 PM in reply to: p12rest

HI when i open my Alias automotive student version, it says that the license expired.

and i know that i haven´t activate the program because i haven´t got any activation mail.

and now I have no options to solve or help to fix it in the dialog window.

 

is there any solution?

Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 138 of 170 (76 Views)

Re: Can't activate my student account.

04-08-2014 09:13 AM in reply to: adamlycke

Hello @adamlycke!

 

Are you running any other Autodesk programs by chance? One option would be to delete the flexnet license info from your system which would in turn prompt for reactivation when you start the program. Specifically by removing the following: 

 

Vista, Windows 7, or Windows 8:
C:\ProgramData\FLEXnet\adskflex_*.data
C:\ProgramData\FLEXnet\adskflex_*.data.backup

 

Windows XP:
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data
C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data.backup

 

Mac:

/Library/Preferences/FLEXnet Publisher/FLEXnet/adskflex_*.data
/Library/Preferences/FLEXnet Publisher/FLEXnet/adskflex_*.data_backup

 

In the event a reactivation limit error message occurs when activating the software, please contact our License Assistance Team for direct support.

 

Please let us know if that works!



Philip Schmelzer
New Member
kasperja
Posts: 2
Registered: ‎07-12-2013
Message 139 of 170 (68 Views)

Re: Can't activate my student account.

04-08-2014 10:27 AM in reply to: philip.s
it works, thanks
Community Manager
philip.s
Posts: 2,373
Registered: ‎09-27-2011
Message 140 of 170 (61 Views)

Re: Can't activate my student account.

04-08-2014 10:52 AM in reply to: kasperja

You're welcome!



Philip Schmelzer

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