The e-mail is sent but the link provided is broken. I have the Registration Code and ID though.
Solved! Go to Solution.
Solved by philip.s. Go to Solution.
Hi al.sanchezgarrido,
I've manually activated your account. You should now be able to access the Edcuation Community normally.
Best regards,
Hi,
I keep giving my e-mail, but i don't receive any message so I can activate my account.
Best regards,
Pedro
I'm having issues today too.
Signed up for an account. Got the email. Clicked on the link. Then for some reason, when I now log in, it tells me I need to actiate my account, but if i re-enter me email it states that my account is already active, and to contact support if I'm having problems.
I can't contact support as the site sends me back to the enter password to activate your account, so get stuck in a loop.
I've cleared my cookies and my cache, tried on firefox, and chrome on 2 different pc's and still no luck.
I've tried re-clicking the email, but that does nothing.
Not sure what else to do.
Michael,
Changes were made to your EDU profile and you should now be able to log in successfully.
Do let us know if you are still unable to access you Education Community account.
Pedro,
Your EDU account has been activated and you should now be able to log in and enjoy the benefits of the site.
Do let us know if you are still unable to log in.
Hi vincent.sammel and welcome to the forums,
I've made a few changes to your account and you should now be able to log in and enjoy all the benefits of the Education Community.
Before logging in I would suggest you clear your browser's cache and cookies and close and re-open your browser.
Let me know if you need any further help!
Hi,
I can't activate my account. I've got acctivation email and link but nothing happend after using it.
My account is xxxxxxxx
Hi Oskar,
I had to edit your post and remove your email address. Moving forward please avoid posting any personal or License information on the site for security purposes.
I have manually activated your EDU account and you should now be able to log in and enjoy its benefits.
Do let me know if you still have trouble logging in.
I can't seem to activate my account either, when I try to login now it tells me to activate my account via the email which I have now done a number a time, if I type in my email to resend the activation email I get a message telling me that the account has already been activated, then I click on My Software and I get the message again "Your account has not yet been activated. If you have not received your activation email, please enter your email address below to resend the email"
Hi Daniel,
I made some changes to your profile and you should now be able log into your EDU Account successfully and enjoy its benefits.
If you are still unable to do so, let me know right away so I can troubleshoot further.
Hi lefunam,
A problem seems to have happened with your account activation. I'm not able to find your e-mail address as registered. At this point, your best options would be to either try to register an account with this e-mail address again or register an account using a different e-mail address.
Best regards,
Is there a different way of activating an account besides gettin an email link? I enter my email in the RESEND ACTIVATION FORM and I am not getting any emails. If I try resetting my password I get the email with the password reset link right away. I don't know what the problem is.
Thanks
Hello Amanda!
I've just activated your account so you should be good to go. While there is an option to activate by text message, I believe that it's only available at the initial activation screen and not an option once you get to the resend activation email step.
Hello,
I am in the same situation as many here. I requested the activation email, but it is not being delivered somehow. Can you please advise me how to get beyond this issue?
Thanks,
Heather
Hi Heather and welcome to the forums!
I have made some changes to your account and you should now be able to access the Education Community without any issues.
Best regards,
Hi 0-92904,
I have manually activated your account and you should now be able to access the Education Community without any issues.
Best regards,
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