Installation & Licensing

Installation & Licensing

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Community Manager
philip.s
Posts: 2,431
Registered: ‎09-27-2011
Message 51 of 170 (857 Views)

Re: Can't activate my student account.

02-08-2013 03:33 PM in reply to: xueni

Hi Cindy!

 

I've just made the necessary adjustment to your Education Community account and you should now again have full access to your benefits. Please let us know if you're still experiencing this issue and we'll troubleshoot accordingly.



Philip Schmelzer
New Member
map185
Posts: 1
Registered: ‎02-15-2013
Message 52 of 170 (833 Views)

Can't activate my student account.

02-15-2013 11:23 AM in reply to: p12rest

I have not recieved an activation email. I would have connected by facebook or sms but I exited that tab and cannot find that page again on the website. I tried resending the activation email but it still hasn't shown up.

Customer Service
joane.bonghanoy
Posts: 685
Registered: ‎06-06-2011
Message 53 of 170 (789 Views)

Re: Can't activate my student account.

02-17-2013 07:31 PM in reply to: map185

Hi Mark,

 

Your EDU account has been activated. Do try logging in to download Autodesk Product and enjoy other Education Community Site benefits.

 

For future reference, do check your SPAM folder for any emails or notifications from Autodesk. 



Joane Bonghanoy
New Member
t.hvalvik1
Posts: 1
Registered: ‎02-21-2013
Message 54 of 170 (762 Views)

Re: Can't activate my student account.

02-21-2013 08:10 AM in reply to: p12rest

I cant activate my account. I tried via facebook and tried to resend the registration email loads of times but im not receiving anything. 

Community Manager
philip.s
Posts: 2,431
Registered: ‎09-27-2011
Message 55 of 170 (757 Views)

Re: Can't activate my student account.

02-21-2013 09:44 AM in reply to: t.hvalvik1

Hello Tonje,

 

Everything checks out on our backend / your account appears be fully activated. Can you please try logging in and let us know if you're still having access issues.

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
Member
tommasopardini
Posts: 3
Registered: ‎02-22-2013
Message 56 of 170 (750 Views)

Re: Can't activate my student account.

02-22-2013 05:48 AM in reply to: p12rest

hy guys i'cant activate my account and i'm getting no mail.. can somone activate it for me?? its extremely urgent!! thank you

Member
tommasopardini
Posts: 3
Registered: ‎02-22-2013
Message 57 of 170 (749 Views)

Re: Can't activate my student account.

02-22-2013 05:52 AM in reply to: p12rest

ps i'm getting this message where it says that my account is active but as soon as i try and explore the webpage it says that its not active!!

Customer Service
simona.golisciano
Posts: 99
Registered: ‎03-22-2011
Message 58 of 170 (737 Views)

Re: Can't activate my student account.

02-22-2013 06:40 AM in reply to: tommasopardini

Hi Tommaso,

 

Welcome to our forums.

 

We have fixed this. You should now be able to access all the features in your Education Community account without getting the 'Resend Activation Email' message.

 

Sorry about the inconvenience.

 

Regards.



Simona Golisciano
Member
tommasopardini
Posts: 3
Registered: ‎02-22-2013
Message 59 of 170 (733 Views)

Re: Can't activate my student account.

02-22-2013 08:36 AM in reply to: p12rest

Thanks!!

Member
taylorl
Posts: 3
Registered: ‎02-28-2013
Message 60 of 170 (589 Views)

Re: Can't activate my student account.

03-03-2013 01:44 AM in reply to: tommasopardini

I keep trying to get the activation email resent but still haven't recieved it, could someone help please.

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