Installation & Licensing

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New Member
Posts: 1
Registered: ‎11-08-2012
Message 1 of 140 (1,960 Views)

Can't activate my student account.

1960 Views, 139 Replies
11-08-2012 12:23 PM

The e-mail is sent but the link provided is broken. I have the Registration Code and ID though.

Community Manager
philip.s
Posts: 2,253
Registered: ‎09-27-2011
Message 2 of 140 (1,943 Views)

Re: Can't activate my student account.

11-08-2012 02:16 PM in reply to: p12rest

Hello Athanasios,

 

We apologize for the inconvenience and are looking into this to see if it's part of a bigger issue. With that being said, I've just activated your account and you should now have full access to the Education Community

 

Please feel free to let us know if you're in need of additional assistance.



Philip Schmelzer
New Member
Posts: 2
Registered: ‎11-09-2012
Message 3 of 140 (1,932 Views)

Re: Can't activate my student account.

11-09-2012 07:45 AM in reply to: p12rest

I just registered and waited for forever... i am not recieving any activation email. Please help

New Member
Posts: 2
Registered: ‎11-09-2012
Message 4 of 140 (1,930 Views)

Re: Can't activate my student account.

11-09-2012 07:45 AM in reply to: philip.s

Can't activate my student account.

Community Manager
philip.s
Posts: 2,253
Registered: ‎09-27-2011
Message 5 of 140 (1,917 Views)

Re: Can't activate my student account.

11-09-2012 08:59 AM in reply to: slyanthem

Hello Sly,

 

I've just activated your Education Community account and you should now be good to go!

 

As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



Philip Schmelzer
New Member
Posts: 1
Registered: ‎11-14-2012
Message 6 of 140 (1,881 Views)

Re: Can't activate my student account.

11-14-2012 08:28 AM in reply to: philip.s

Hi!

I´m not able to activate my student account. Waited several days for the e-mail..

Community Manager
philip.s
Posts: 2,253
Registered: ‎09-27-2011
Message 7 of 140 (1,873 Views)

Re: Can't activate my student account.

11-14-2012 01:36 PM in reply to: v12masjo

I apologize for the inconvenience Maria. Your account has just been activated and you should now have full access to the Education Community.



Philip Schmelzer
New Member
Posts: 1
Registered: ‎11-14-2012
Message 8 of 140 (1,866 Views)

Re: Can't activate my student account.

11-14-2012 06:51 PM in reply to: p12rest

because of content advisor password problems on my pc, when I was  finally ready to download  I exceeded the  number of   download tries on my pc.......how do I get   this re set?

 

thanks

Customer Service
joane.bonghanoy
Posts: 596
Registered: ‎06-06-2011
Message 9 of 140 (1,862 Views)

Re: Can't activate my student account.

11-14-2012 08:48 PM in reply to: spamandstuff123

Hi spamandstuff123,

 

By this, did you mean you can no longer download via the Education Community? Do you have a particular error message?

 

 

 

 

 



Joane Bonghanoy
New Member
Posts: 1
Registered: ‎11-17-2012
Message 10 of 140 (1,837 Views)

Re: Can't activate my student account.

11-17-2012 09:09 AM in reply to: p12rest

I've just registered and I'm not getting any activation e-mail...

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