• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    Installation & Licensing

    Reply
    New Member
    Posts: 1
    Registered: ‎11-08-2012

    Can't activate my student account.

    1380 Views, 102 Replies
    11-08-2012 12:23 PM

    The e-mail is sent but the link provided is broken. I have the Registration Code and ID though.

    Please use plain text.
    Community Manager
    philip.s
    Posts: 1,567
    Registered: ‎09-27-2011

    Re: Can't activate my student account.

    11-08-2012 02:16 PM in reply to: p12rest

    Hello Athanasios,

     

    We apologize for the inconvenience and are looking into this to see if it's part of a bigger issue. With that being said, I've just activated your account and you should now have full access to the Education Community

     

    Please feel free to let us know if you're in need of additional assistance.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 2
    Registered: ‎11-09-2012

    Re: Can't activate my student account.

    11-09-2012 07:45 AM in reply to: p12rest

    I just registered and waited for forever... i am not recieving any activation email. Please help

    Please use plain text.
    New Member
    Posts: 2
    Registered: ‎11-09-2012

    Re: Can't activate my student account.

    11-09-2012 07:45 AM in reply to: philip.s

    Can't activate my student account.

    Please use plain text.
    Community Manager
    philip.s
    Posts: 1,567
    Registered: ‎09-27-2011

    Re: Can't activate my student account.

    11-09-2012 08:59 AM in reply to: slyanthem

    Hello Sly,

     

    I've just activated your Education Community account and you should now be good to go!

     

    As mentioned in some of the previous posts, the activation email's can sometimes get routed to junk folders or blocked all together. I'd suggest that anyone who finds themselves in a similar situation also explore the option to validate over the phone via text message.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎11-14-2012

    Re: Can't activate my student account.

    11-14-2012 08:28 AM in reply to: philip.s

    Hi!

    I´m not able to activate my student account. Waited several days for the e-mail..

    Please use plain text.
    Community Manager
    philip.s
    Posts: 1,567
    Registered: ‎09-27-2011

    Re: Can't activate my student account.

    11-14-2012 01:36 PM in reply to: v12masjo

    I apologize for the inconvenience Maria. Your account has just been activated and you should now have full access to the Education Community.



    Philip Schmelzer
    AutodeskHelp | Community Manager
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎11-14-2012

    Re: Can't activate my student account.

    11-14-2012 06:51 PM in reply to: p12rest

    because of content advisor password problems on my pc, when I was  finally ready to download  I exceeded the  number of   download tries on my pc.......how do I get   this re set?

     

    thanks

    Please use plain text.
    Customer Service
    joane.bonghanoy
    Posts: 432
    Registered: ‎06-06-2011

    Re: Can't activate my student account.

    11-14-2012 08:48 PM in reply to: spamandstuff123

    Hi spamandstuff123,

     

    By this, did you mean you can no longer download via the Education Community? Do you have a particular error message?

     

     

     

     

     



    Joane Bonghanoy
    AutodeskHelp | Customer Care Representative
    TW | PI | YT | BLOG
    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎11-17-2012

    Re: Can't activate my student account.

    11-17-2012 09:09 AM in reply to: p12rest

    I've just registered and I'm not getting any activation e-mail...

    Please use plain text.