Installation & Licensing

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Member
Posts: 4
Registered: ‎04-15-2013
Message 1 of 5 (224 Views)

Can't activate Mudbox

224 Views, 4 Replies
04-18-2013 12:29 AM

Hi there.

 

Last week I installed Mudbox on my laptop, and 2 days later I had to format it.

I installed Mudbox again but now the serial number provided by Autodesk won't work. I think it's because Autodesk now thinks I'm trying to install Mudbox on a differente computer with the same serial nuber.

 

Thank you.

Community Manager
camilo.lemos
Posts: 799
Registered: ‎09-28-2011
Message 2 of 5 (220 Views)

Re: Can't activate Mudbox

04-18-2013 12:45 AM in reply to: gunnerdeath92

Hi gunnerdeath92 and welcome to the forums,

 

Can you please send me your serial number and request code via private message (click on my camilo.lemos profile name and then on Send This User a Private Message)?

 

I'll look into this for you:smileyhappy:



Camilo Lemos
Member
Posts: 4
Registered: ‎04-15-2013
Message 3 of 5 (213 Views)

Re: Can't activate Mudbox

04-18-2013 12:58 AM in reply to: camilo.lemos
Thanks for the quick repy, just sent you the message.
Cheers!
New Member
Posts: 2
Registered: ‎10-20-2013
Message 4 of 5 (41 Views)

Re: Can't activate Mudbox

02-25-2014 07:04 AM in reply to: gunnerdeath92
I am having the same problem. Please help .
Customer Service
t_gaisf
Posts: 60
Registered: ‎10-03-2013
Message 5 of 5 (32 Views)

Re: Can't activate Mudbox

02-25-2014 07:31 AM in reply to: erpreid

Hi,

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered company name or contact our licence assistance team for direct support.



Franz Gaisbauer

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