I can't activate AutoCAD Architecture 2011 Educational on my Windows 7 64bit laptop!
Activation screen crashes as I click on "Activate".
Windows return a message saying "Autodesk component has stopped working".
After clicking the message I can't do anything with ACAD frozen but to kill process via Windows Task Manager.
What can I do to use the software?
Solved! Go to Solution.
Solved by camilo.lemos. Go to Solution.
Hello Min,
Prior to clicking on the activate button, are you able to select other activation options such as entering an activation code? If so can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number + request code?
No, I cannot do that. On startup, the Autodesk Licensing windows pop up telling me I still have how many days remaning with the trial software, if I click 'Trial', I can use ACAD in trial mode. However if I choose 'Activate', it opens a window for activation, however it crashes immediately, but I can still see the serial number and request code though.
Please see the attached file showing the error messages as found in windows' computer management
Faulting application name: LMU.exe, version: 1.3.34.0, time stamp: 0x4b062b45
Faulting module name: mshtml.dll, version: 10.0.9200.16540, time stamp: 0x5125e87b
Exception code: 0xc0000005
Fault offset: 0x0000000000023edb
Faulting process id: 0x1b40
Faulting application start time: 0x01ce4c9a85f4068c
Faulting application path: C:\Program Files\Common Files\Autodesk Shared\Adlm\R1\LMU.exe
Faulting module path: C:\Windows\System32\mshtml.dll
Report Id: c916df3e-b88d-11e2-88e2-dc0ea11c1f73
Hi ericvoo,
As discussed on Twitter, I'm going to add the resolution you discovered here:
The problem was resolved by uninstalling IE10.
Thank you for sharing the resoltuion with us!