Installation & Licensing

*Expert Elite*
Posts: 4,165
Registered: ‎04-27-2005
Message 1 of 3 (173 Views)
Accepted Solution

Can't acquire network license

173 Views, 2 Replies
04-18-2013 06:30 AM

I have a few users that use our network license.  Everything has been working fine, but for some reason, the license manager is not working now.  From LMTools, Start/STop/Reread tab, ReRead License File > I get "ReRead Server Failed".  On the "Perform Status Enquiry" Command, I get:


Status -------- Flexible License Manager status on Thu 4/18/2013 08:07

[Detecting lmgrd processes...] Error getting status: Cannot connect to license server system.  The license server manager (lmgrd) has not been started yet,  the wrong port@host or license file is being used, or the  port or hostname in the license file has been changed. Server name: License path:  @; FLEXnet Licensing error:-15,570



I think the problem is the address.  This is NOT the address for the Host.... it is


How do I get it to look at the correct path?


*Expert Elite*
Posts: 7,201
Registered: ‎09-13-2007
Message 2 of 3 (170 Views)

Re: Can't acquire network license

04-18-2013 07:02 AM in reply to: karthur1
*Expert Elite*
Posts: 4,165
Registered: ‎04-27-2005
Message 3 of 3 (166 Views)

Re: Can't acquire network license

04-18-2013 07:15 AM in reply to: DarrenP

I think I got it now.  I had IT change the IP for the server and had them make it static.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Up & Ready Blog

Boldly Install, Configure and Deploy Autodesk Software.

AutodeskHelp Blog

Your one-stop shop for the latest solutions, breaking news, and behind the scenes access to the world of Autodesk support.

Connect with Us