Installation & Licensing

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*Expert Elite*
karthur1
Posts: 4,156
Registered: ‎04-27-2005
Message 1 of 3 (170 Views)
Accepted Solution

Can't acquire network license

170 Views, 2 Replies
04-18-2013 06:30 AM

I have a few users that use our network license.  Everything has been working fine, but for some reason, the license manager is not working now.  From LMTools, Start/STop/Reread tab, ReRead License File > I get "ReRead Server Failed".  On the "Perform Status Enquiry" Command, I get:

 

Status -------- Flexible License Manager status on Thu 4/18/2013 08:07

[Detecting lmgrd processes...] Error getting status: Cannot connect to license server system.  The license server manager (lmgrd) has not been started yet,  the wrong port@host or license file is being used, or the  port or hostname in the license file has been changed. Server name:   192.168.0.79 License path:  @192.168.0.79; FLEXnet Licensing error:-15,570

 

 

I think the problem is the 192.168.0.79 address.  This is NOT the address for the Host.... it is 192.168.0.62

 

How do I get it to look at the correct path?

 

*Expert Elite*
DarrenP
Posts: 7,159
Registered: ‎09-13-2007
Message 2 of 3 (167 Views)

Re: Can't acquire network license

04-18-2013 07:02 AM in reply to: karthur1
*Expert Elite*
karthur1
Posts: 4,156
Registered: ‎04-27-2005
Message 3 of 3 (163 Views)

Re: Can't acquire network license

04-18-2013 07:15 AM in reply to: DarrenP

I think I got it now.  I had IT change the IP for the server and had them make it static.

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