Installation & Licensing

*Expert Elite*
Posts: 4,048
Registered: ‎04-27-2005
Message 1 of 3 (161 Views)
Accepted Solution

Can't acquire network license

161 Views, 2 Replies
04-18-2013 06:30 AM

I have a few users that use our network license.  Everything has been working fine, but for some reason, the license manager is not working now.  From LMTools, Start/STop/Reread tab, ReRead License File > I get "ReRead Server Failed".  On the "Perform Status Enquiry" Command, I get:


Status -------- Flexible License Manager status on Thu 4/18/2013 08:07

[Detecting lmgrd processes...] Error getting status: Cannot connect to license server system.  The license server manager (lmgrd) has not been started yet,  the wrong port@host or license file is being used, or the  port or hostname in the license file has been changed. Server name: License path:  @; FLEXnet Licensing error:-15,570



I think the problem is the address.  This is NOT the address for the Host.... it is


How do I get it to look at the correct path?


*Expert Elite*
Posts: 6,836
Registered: ‎09-13-2007
Message 2 of 3 (158 Views)

Re: Can't acquire network license

04-18-2013 07:02 AM in reply to: karthur1
*Expert Elite*
Posts: 4,048
Registered: ‎04-27-2005
Message 3 of 3 (154 Views)

Re: Can't acquire network license

04-18-2013 07:15 AM in reply to: DarrenP

I think I got it now.  I had IT change the IP for the server and had them make it static.

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Are you interested in helping shape the Autodesk Community?
We’re looking at a few different ways to improve the “All Forums” landing page and need your feedback! If interested, please take a few minutes to fill out the following Usability Study. Thank you for your time!

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community

Connect with Us