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Can't Launch 30-Day Trial

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tschau3
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Can't Launch 30-Day Trial

Just downloaded and installed the 30 day trial (32-bit).  When I go to launch the application, I get a message:

 

"The application has failed to start because it's side-by-side configuration is incorrect.  Please see the application event log for more information."

 

Can someone tell me what happened and how to fix it?  Many thanks.

 

 

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tschau3
in reply to: tschau3

Update: I went to uninstall the program from the Control Panel and somehow it got removed from the list of programs.  How do I get it back in the list of programs in the control panel so I can uninstall it?  I'm running Windows Vista Business.  Thanks again for any help.

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